##Elevators have been in service for 20 years and accidents have occurred frequently, leaving residents frightened.

Many residents of Jianyin Shuguang Community, Lane 561, Yanchang Middle Road, Daning Road Street, Jing'an District, asked "Xinmin Help" for help through the "Toutiao Help" entrance of Toutiao Shanghai channel. Buildings 1 and 2 of the community The four elevators in the building have been in service for 26 years, far exceeding the normal service life of 15 years. Under the condition of severe aging and "working while sick", "horrifying scenes" such as pinching, locking people, and sudden falls were staged one after another. However, in the face of such life-threatening events, property management and maintenance companies have fallen into an "inexhaustible cycle" of "repeated repairs and repeated failures." More than 300 households are frightened by this and are eager to replace the elevator with a new one as soon as possible to truly guarantee their living safety. Buildings 1 and 2 are both 20-story high-rise buildings. Each building has two Zhengda elevators. There are 304 households living above the second floor. Can an elevator that has been "out of service" be "replaced with a new one"?

The elevator has been in service for 20 years and accidents have occurred frequently. Residents are frightened. What is going on? Follow me and find out.

After queuing for an hour to get on the elevator, he was still "sick", and the owner of Building B of Kaida Park in Changsha felt bitter...

Recently, Kaida Park Community in Kaifu District, Changsha Many owners reported to us that after an elevator in the community was forced to suspend operation because it failed to pass the annual inspection, the 130 residents in the building could only enter and exit their homes through another elevator that also had frequent failures every day, which brought great changes to their lives. A huge inconvenience.

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The elevator has been in service for nearly 20 years and has many problems

The waiting time can be up to one hour

Morning of April 23 , the reporter came to Building B of Kaidayuan Community on Xiangya Road, Kaifu District. At this time, only one elevator was running in this 30-story residence with two elevators and six units.

After waiting for about 10 minutes, the reporter entered the only elevator currently available in the building to check its usage.

Because the elevator has been in service for nearly 20 years, many components in the elevator car have obviously aged, and even the screen that displays the floor cannot be used. This situation has brought great inconvenience to the life of Mr. Hong who lives on the 27th floor.

Just waiting for an elevator can take dozens of minutes or even an hour, and the owners feel miserable about this.

In the lobby on the first floor of Building B, the reporter saw an inspection opinion notice issued by the Hunan Special Equipment Inspection and Testing Institute, which showed that there were many safety issues in the two elevators in Building B. Hidden danger, the annual inspection result is unqualified.

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The proliferation of “family hotels” has caused dissatisfaction

The cost of replacing elevators is controversial

The reporter learned that Keda There are two high-rise residential buildings A and B in Yuan Community ***. The two elevators in Building A have been replaced many years ago. In November last year, the owner representative of Building B of the community also made a request to the property management company to replace the elevator. At the elevator entrance of the building, the reporter saw a "Elevator Replacement Cost Sharing Table" posted here in November last year. However, some owners do not agree with this plan.

According to many property owners, including Mr. Hong, the outage of the old elevators reveals another bigger problem in the community.

The owners told reporters that their property certificate clearly stipulates that the community is "residential land." However, after checking the 27th, 28th and 29th floors, the reporter found that at least one house on each floor had been privately changed and opened as a family hotel.

Because such "family hotels" have been prevalent in residential buildings for many years, the actual number of people living in the building far exceeds that of ordinary residential buildings, and the elevators are therefore overloaded all year round. With the owners' demands and questions, the reporter then came to the property office of the community.

The property management stated that due to frequent elevator failures, in November last year, the owner representative of Building B made a request to replace the elevator. The property management subsequently solicited opinions from each owner on the specific plan to replace the elevator. investigation. At present, the plan has been initially determined.

The property manager said frankly that since November, the progress of charging fees has not been smooth, with only 30% of owners paying fees. And the stubborn problem of "renovation to commercial properties" in the community has indeed hindered the progress of elevator replacement.

The property management stated that it will organize another meeting with owner representatives this week to discuss solutions for elevator replacement and maintenance.

What should the community do if it encounters these problems?

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Caught! Shut people down! Fall! The 26-year-old elevator was "out of service" and more than 300 residents were frightened

Many residents who live in Jianyin Shuguang Community, Lane 561, Yanchang Middle Road, Daning Road Street, Jing'an District, asked the reporter through the "Toutiao Help" entrance of Toutiao Shanghai channel "Xinmin Helps" asked for help. The four elevators in Buildings 1 and 2 of the community have been "in service" for 26 years, which has far exceeded the normal service life of 15 years. Under the condition of severe aging and "working while sick", "horrifying scenes" such as pinching, locking people, and sudden falls were staged one after another. However, in the face of such life-threatening events, property management and maintenance companies have fallen into an "inexhaustible cycle" of "repeated repairs and repeated failures." More than 300 residents are frightened by this and are eager to replace the elevator with a new one as soon as possible to truly protect their living safety.

Caption: Elevators are often closed due to maintenance. "I'm busy." The reporter came to Jianyin Shuguang Community and walked into Building 1 under the guidance of the residents. There are two elevators A and B in the building. Stepping into the car, you can clearly feel a shaking under your feet. The elevator door slowly closed, making strange noises. During the ascent, it became even more unstable and swayed from side to side.

Resident Mr. Liu said that he and his family moved to Jianyin Shuguang Community after it was completed and delivered in 1996. Buildings 1 and 2 are both 20-story high-rise buildings. Each building has two Zhengda elevators. There are 304 households living above the second floor. 26 years have passed, and the elevator has been responsible for the travel needs of nearly a thousand people day and night. Since it has far exceeded its service life, it is now overwhelmed by "all kinds of injuries": the light tube in the elevator has fallen off, the elevator door is old, the handrails Aging... "The control panel of the elevator was also broken, and it often made loud abnormal noises. When the elevator was broken, Ala had to climb the stairs, doing this every two days. Don't talk about older people, young people also eat it. Don’t use it!”

In recent years, the condition of the four elevators has become increasingly “deteriorated”, with frequent accidents such as pinching people, locking people in, and sudden falls. On September 30, when Ms. Liu, a resident, was riding in the elevator, the back of her hand was pinched because the elevator door closed too fast. "A while ago, my daughter was locked in an elevator for a long time... It was really scary!" During the interview, Ms. Liu was still frightened when talking about the repeated dangers she and her family encountered. "The problem is so big that many times the fire fighters have to come to the door to assist and release the locked people."

Caption: Elevators are often shut down due to maintenance

Minor repairs Difficult to cure the root cause

Residents said that after an elevator malfunctions, the property management and elevator maintenance companies will indeed send people to repair it, but every time it is just "minor repairs" and never solves the root cause of the problem.

"Many people have suggested that this kind of 'treating a headache and treating a pain in the feet' would cost at least a few thousand yuan at a time and may cost tens of thousands of yuan at a time. It is better to replace the elevator with a new one." But. Not only did the residents' suggestions not receive a response, but they also led to the "magical operation" of the property management company to shut down the elevator. "The A elevator in Building 1 you just took was closed by the property management company on September 25."

As a result, during the rush hour, residents would queue up to wait. The time is at least more than 10 minutes, which seriously affects normal life and travel. Finally, under a lot of opposition, the elevator was not reopened until the evening of October 1.

Overdue service and urgently needing to change ladders

Xinmin Evening News’ “Xinmin Helps” reporter contacted Shengxin Property Management, which manages the community. Property manager Mr. Pan admitted that the residents’ reports about the current situation of the elevators were true. In his opinion, the final analysis is that the elevators are “too old.” He told reporters that the service life of the elevators is 15 years, which means that these four elevators have been "exceeded" for 11 years. "In the past 26 years, the elevator has not been replaced. Just like people get old, all kinds of problems come out."

Manager Pan said that on July 28 this year, the Special Equipment Section of the Market Supervision Department Relevant staff and maintenance personnel of Zhengda Elevator came to the site for inspection and found that three elevators needed to be completely renovated, and one of the elevators had to be stopped immediately. "Later, after repairs, the elevators that had to be out of service returned to normal, and the rest of the elevators are also under repair."

So, why not replace the elevators with new ones? Manager Pan responded that it was still a matter of money.

"If you want to replace an elevator, the quoted price of an elevator is about 300,000 yuan, and the maintenance fund alone is definitely not enough." He said that at this stage, the only way to do it is to repair it. "We have reported the situation to the property owners committee and neighborhood committee, and they will lead a meeting of all parties to discuss the final method to solve the problem."

Whether the "overdue service" elevator can be "replaced" "New"? When will the "elevator scare" that makes residents fearful be eliminated? In this regard, Xinmin Evening News's "Xinmin Helping Nongfu" reporter will continue to pay attention.

Xinmin Evening News reporter Xu Chi