Mobile phone hospital pays medical insurance, and the data conversion of social security base is incorrect.

1. First, check the network connection to ensure that the mobile phone maintains a stable network connection on the hospital payment page. When you disconnect from the network while loading a page, you will encounter such an error prompt.

2. Second, refresh the page. If the page fails to load or displays an error, you can refresh the page, which can sometimes solve some technical problems.

3. Then, check your personal information to make sure it is correct, such as making sure your name, ID number and social security number are entered correctly.

4. Finally contact the hospital customer service. After many attempts, the problem still cannot be solved. Please contact hospital customer service for help.