Guangzhou social security online is locked, affecting the payment of fees

If the password is locked, you need to go to the health insurance center to initialize the password;

If the chip is locked, you need to rewrite the card;

If the card is locked because of the arrears of fees, you can only pay the fees.

Some situations that can lead to a locked card

Besides the two situations mentioned above, the following scenarios can also lead to the inability to use the card's health care functions properly.

There is a problem with the card chip. Solution: Get a temporary card or a new one.

"Basic medical insurance or large insurance is not paid when due. Solution: Pay the insurance in time.

"The waiting period for treatment resulting from new enrollment or renewal of insurance cannot be used. Solution: You can use it after the treatment waiting period is over.

" Outpatient chronic disease, major disease treatment approval information expires, can not use the card to enjoy the outpatient drug purchase treatment. Solution: Go to the relevant department of the Municipal Health Insurance Bureau to modify the treatment approval information.

"The software of designated pharmacies or community health service organizations has not been updated, and new cards cannot be drawn. Solution: The software of the designated pharmacies or community health service organizations should be upgraded and then used.

"The approval time for foreign medical treatment lags behind the time of hospitalization of patients, and the card cannot be used for settlement in foreign hospitals. Solution: Go to the Municipal Health Insurance Bureau to change the approval information to the patient's hospitalization time.

"After receiving a new card, the patient did not confirm the information on the card, resulting in the new card not being able to be used. Solution: Confirm the card information.

Medicare in-service-to-retirement approval process can not be used. Solution: You can use the card after the approval process is over. If you need to be hospitalized, you can pay for it first and then go to the Municipal Health Insurance Bureau for reimbursement with the relevant procedures.