What if the employee account balance is 0?

Medical insurance personal account shows 0 yuan, the common reasons are as follows:

First, the personal account balance has been fully consumed in designated hospitals or pharmacies;

Second, since April 20021year, the newly received or lost social security card medical insurance account number has not been provided to the social security bureau of the insured place for synchronous maintenance;

Third, the data connection between the WeChat applet "Guangdong saves trouble" and the provincial medical insurance bureau is incomplete.

Treatment method:

1. The insured first confirms whether it belongs to the social security card activated after April 20021year (including the social security card newly acquired or replaced after the old card was lost after April 20021year, and the social security card applied before April 20021year but activated after April 20021year). If it belongs to the above. The insured person can provide his identity information to the medical insurance agency in the insured place by telephone. After inquiring about the social card information system, the medical insurance agency will maintain the medical insurance account information of the insured in the medical insurance information system, and then make up the undistributed personal account funds. The telephone numbers of medical insurance agencies at all levels are as follows:

Municipal Social Security Bureau: 0662-3 109025

Jiangcheng Social Security Bureau: 0662-3 10326 1

Yangdong Social Security Bureau: 0662-6625 132

Yangxi Social Security Bureau: 0662-5556493

Yangchun city Social Security Bureau: 0662-77468 18.

High-tech Social Security Bureau: 0662-3822277

Hailing Social Security Bureau: 0662-388 1006

2. If the insured determines that it does not belong to the treatment method, no. 1, and the balance of "Guangdong saves trouble" is 0, because the WeChat applet "Guangdong saves trouble" platform did not update the data synchronously with the medical insurance information system of our province. The insured person can call the local medical insurance bureau to provide personal identity information to the business personnel, and the medical insurance business personnel will re-report the insured person's medical insurance account to the technical personnel of the provincial medical insurance bureau for entry and maintenance. The business telephone numbers of medical insurance bureau at all levels are as follows:

Municipal medical insurance bureau: 0662-310010/

Jiangcheng Medical Insurance Bureau: 0662-3683008

Yangdong Medical Insurance Bureau: 0662-6229822

Yangchun city Medical Insurance Bureau: 0662-7181218.

Yangxi medical insurance bureau: 0662-5867 123