Human resources and social security bureau how to change the style

Labor security department is an important government department of people's livelihood, people's livelihood department's main task is to serve, the key to good service is style. This year, Ningjin County Human Resources and Social Security Bureau adhere to the people-oriented, to the satisfaction of the masses as the standard, comprehensively strengthen the ideological style of construction, vigorously promote the standardization of administrative services, and actively cultivate the characteristics of the social security sector of the organ culture, and strive to build the "integrity of the social security," guiding the entire cadres and workers with responsibility and sincerity to provide quality services for the people. Provide quality services, and vigorously promote the overall level of social security work and the overall image of the enhancement.

Strengthening the ideological style, focusing on mediocrity and laziness

Labor security departments are responsible for employment, social security and other work, involving the implementation of the policy, the allocation of funds, subsidies and other specific work, the stalls are large, multi-functional, with a wide range of powers and responsibilities, and the operation of the process is complex, it is essential to strengthen the basic capacity building. First, to identify problems and deficiencies. Adhere to the alarm bells ringing, to prevent the slightest step, regularly convene a "style of construction symposium", invited experts to give lectures, focused on learning the "eight prohibitions" content, combined with their positions, each comrade to check the thought, work, style of work, there are outstanding problems. Organizational life will be held by the leaders in charge of one by one to put forward corrective comments, conducive to enhance the state of mind, pull up the work benchmark. The second is to open the way, "open the door for advice". At the beginning of the year, within the scope of the Bureau carried out a "I work for the labor protection advice and suggestions" activities, widely solicited all staff on the work of the views and suggestions, sorting, adopting the system, learning, assessment, service and other aspects of the views, suggestions more than 30. By listening to the public suggestions, brainstorming, accumulation of positive energy, the formation of synergy. Third, centralized learning and awareness-raising. The establishment of the Saturday study system, by focusing on learning new business knowledge, new laws and regulations and anti-corruption and integrity and other new provisions, so that all cadres and workers to unify their thinking and improve their understanding.

Vigorously promote the standardization of administrative services and build an honest and convenient service system

Insist on the implementation of administrative service standards as an important hand to optimize the service environment, enhance service effectiveness, improve service quality, improve service level, and strive to build a high-quality service window. First, streamlining the process. The implementation of the "process re-engineering project", each section of the re-organization of business processes, clear service conditions, procedures, time limits, standards and supervision channels, the full implementation of one-stop office, a window acceptance, one-stop service, maximize the streamlining of formalities, shorten the time limit, greatly facilitating the masses. I took the lead in the city to set up a collection center, so that all the fund income and expenditure in a platform operation, both to achieve the "ruthless computer" to constrain the "sentient human brain", but also to let the masses less run, fast work, more satisfied. Second, integrity services. We have carried out a "345" standardized service action: that is, "three standardized" - standardized office logo, standardized staff instrumentation, standardized office service environment; "four good " - say every word, answer every phone call, treat every person well, patiently explain every policy; "five do not let" - do not let the service object in my place to be cold, do not let the work error in my place, do not let the work matters delayed because of me, do not let the poor matters delayed because of me, do not let the bad atmosphere in my place, do not let the image of the labor security department because I was damaged. Third, focus on the establishment of rules and regulations, the establishment of long-term mechanism. In accordance with the principle of effective management, to further revise and improve the "organ management system", from the integrity and diligence, attendance management, financial management, vehicle management, standardized services and other 18 links to promote the work of the organs to achieve the standardized and orderly operation of the formation of a good pattern of the system to manage people and governance.

"Send warmth, send policy", so that service recipients feel the warmth

Social security sector service recipients are mostly vulnerable groups, to test the effectiveness of the work, the key lies in the evaluation of the people. Carry out "send warmth, send policy" activities, visit the people in need, face-to-face conversation, listen to the views and suggestions of the people in need, the "integrity of the service" leaflet more than 1,000 copies sent to the hands of the masses, seriously explain the relevant policies. The sense of active service is really integrated into the daily work, put forward "within the scope of responsibility to do immediately, outside the scope of responsibility is to help do, can not be done to tell what to do" service concept, so that service recipients are satisfied. Guiding the majority of cadres and workers to effectively strengthen the sense of service, improve work style, improve the level of service, and strive to provide quality service to the people, and then the warmth of the party and the government to thousands of households.