What should I do if online certification fails to certify the retirement survival of Harbin enterprises?

The community passed the computer certification.

Under normal circumstances, the annual certification of retirees can be operated on mobile phones. If the mobile phone cannot be authenticated, there should be a problem with the authentication APP downloaded by the human and social departments. I suggest you uninstall and try again. If you can't complete the authentication after downloading again, go to the local community to pass the computer authentication.

Survival certification, the full name is the survival certification of retirees, that is, the state stipulates that retirees go to the local social security bureau for survival certification once a year to prove that the elderly residents who receive pensions are still alive and meet the conditions for continuing to receive pensions.