Job Recruitment Website - Social security inquiry - Beijing social security consultation can call 12333
Beijing social security consultation can call 12333
I. 12333 Services
12333 is a comprehensive service hotline designed to provide the public with convenient and efficient human resources and social security services. Through this number, the public can consult social security policies, inquire about social security payment records, and learn about the conditions for receiving social security benefits. At the same time, 12333 also provides services such as complaints and reports, through which the public can give feedback and defend their rights against problems arising from social security services.
Second, the precautions for dialing 12333
When dialing 12333, citizens need to pay attention to the following points:
1. Keep the phone free to ensure that you can answer the hotline's incoming calls;
2. Provide accurate personal information, so that the service personnel can better answer your questions;
3. Describe your problems and needs in detail, so that the service personnel can answer your questions;
4. Describe your problems and needs in detail so that the service personnel can provide more accurate help;
4. Respect the work of the service personnel and avoid using inappropriate language or making malicious complaints.
Third, other social security consulting channels
In addition to dialing 12333, the public can also make social security inquiries through the following channels:
1. Go to the local social security bureau or social security service window to make inquiries;
2. Visit the official website of the local social security bureau or the mobile application for inquiries;
3. Learn about social security policies and related information.
In summary:
Beijing's social security consulting can be done by calling 12333, a nationally standardized number that provides social security-related consulting, inquiries, complaints and reports. When calling 12333, citizens need to pay attention to keeping the phone free, providing accurate personal information, describing problems in detail and respecting the work of service personnel. In addition, citizens can also make social security inquiries through other channels in order to better understand and enjoy the benefits brought by social security policies.
Legal basis:
Article 72 of the Social Insurance Law of the People's Republic of China
states:
Social insurance agencies provide social insurance services and are responsible for the registration of social insurance, recording of individuals' rights and interests, and payment of social insurance benefits.
Article 73 states:
Social insurance agencies shall establish and improve operational, financial, security and risk management systems.
Social insurance agencies shall pay social insurance benefits in full and on time.
Notice of the Ministry of Human Resources and Social Security on Further Improving the Work of the 12333 Human Resources and Social Security Telephone Consultation Service
Article 1 stipulates:
Fully recognizing the significance of the work of the 12333 telephone consulting service, all localities should take the 12333 telephone consulting service as the human resources and social security departments to promote the innovation of the public **** service. important grasp.
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