How do social security companies respond to employees' resignation requests?

Companies should first verify the requirements of employees, understand relevant laws and regulations, actively negotiate with employees, and strengthen internal management to avoid the recurrence of similar problems.

First, verify employee needs.

When an employee asks to pay back social security after leaving the company, the company should first verify the details such as the time period and amount of payment. This includes checking the social security payment records of employees during their employment and confirming whether there is any omission or underpayment.

Second, understand the laws and regulations.

Companies should fully understand and abide by the relevant national and local laws and regulations when dealing with employees' requests for social security. For example, the Social Insurance Law of People's Republic of China (PRC) stipulates that the employer shall pay the basic old-age insurance premium according to the proportion stipulated by the state and the total wages of its employees, which shall be credited to the basic old-age insurance pooling fund. Therefore, the company needs to ensure that its social security payment behavior meets the legal requirements.

Third, negotiate with employees to solve the problem.

After verifying employees' requirements and understanding laws and regulations, the company should actively negotiate with employees to find a mutually acceptable solution. This may include determining the specific payment amount, payment time node and payment method. During the negotiation, the company should keep smooth communication, respect the rights and interests of employees and avoid unnecessary disputes.

Fourth, improve internal management.

In order to avoid the recurrence of similar problems, the company should strengthen the management of social security payment. This includes regular self-examination of social security payment to ensure timely and full payment; Strengthen employee training to improve employees' knowledge and understanding of social security policies; Establish and improve the social security payment system and standardize the operation process.

To sum up:

When an employee asks to pay back social security after leaving the company, the company should first verify the employee's request, understand the relevant laws and regulations, actively negotiate with the employee to solve it, and strengthen internal management to avoid the recurrence of similar problems. When dealing with such problems, the company should always abide by laws and regulations, respect the rights and interests of employees and maintain the good image of the company.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 60 provides that:

The employing unit shall declare itself and pay social insurance premiums in full and on time, and shall not postpone or reduce the payment except for legal reasons such as force majeure. The social insurance premiums that employees should pay shall be withheld and remitted by the employer, and the employer shall inform me of the details of paying social insurance premiums on a monthly basis.

People's Republic of China (PRC) labor contract law

Article 50 provides that:

The employing unit shall issue a certificate of dissolution or termination of the labor contract at the time of dissolution or termination, and go through the formalities for the transfer of files and social insurance relations for the workers within 15 days.