Linfen social security telephone inquiry

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Linfen social security query phone: 12333

12333 service introduction:

The labor security policy advisory phone "12333" in January 2008 officially opened to the community. It is an effective way to use modern information technology to directly serve the people.

The opening of the telephone consultation service is mainly to provide citizens and employers with free consultation on policies and regulations on labor and employment, social security, labor relations, labor wages, etc., as well as guide services, and it makes use of modern information technologies such as telephones, faxes, the Internet, and automated voice, to create an intuitive, fast, and convenient policy consultation environment, and to construct a multi-level, all-encompassing, and three-dimensional policy consultation service system. It is to create an intuitive, fast and convenient policy consultation environment by using modern information technology such as telephone and fax, and to construct a multi-level, all-round and three-dimensional policy consultation service system to meet the needs of different age structures, cultural levels and information needs of labor groups.

Functions:

Manual counseling

Counselors answer citizens' questions directly (service hours: 8:00-18:00, Monday through Friday). In case of difficult questions, the counselor will transfer to an expert to answer the question and can make a three-way call as needed.

Self-service

The commonly used labor security policies are recorded by category. Citizens can listen to the specific contents of the labor security policies by dialing "12333" and selecting "1" and making the corresponding choices through the voice prompts.

Voice Message

During non-manual service hours, consultants can choose to leave a voice message (dialing "12333" and selecting "2"), leave a message with their questions or what they want to know, and leave their contact number. The counselor will reply to you in time according to the content of the message and the contact number.

Service time: Monday to Friday 8:00-18:00