I checked on the social security website that the personal medical insurance account balance was 454 yuan, and the account balance was 0 yuan when I swiped the card.

1. For telephone enquiries, please call the human resources and social security consulting service 12333.

2. For window inquiry, please bring your valid certificate and social security card number to the window of the service hall of the local social security bureau for inquiry.

Third, terminal query.

1. Insured citizens can operate social insurance inquiry, social security card service, personal rights printing, social insurance enrollment certificate printing and other functions through this terminal.

2. There are two ways to log in to the terminal, one is to insert the social security card of the insured person, and the other is to swipe the resident ID card of the insured person.

3. After logging in, the home page is "XX Human Resources and Social Security Self-service Terminal", and the right side of the terminal display screen is four pages: business inquiry, business handling, policy consultation and convenience service.

4. The terminal is equipped with advanced hardware equipment and software functions. First, it has the function of continuous A4 paper printing, which can overprint the red seal. Second, it supports soft keyboard input, and the insured can modify and maintain their basic information through the terminal; In addition, the terminal is also networked with financial institutions, and the insured with flexible employment can choose the payment grade on the self-service equipment to realize individual self-service payment.