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How to handle last year's ticket on Nanyang Travel Network?
Legal basis:
Tourism Law of the People's Republic of China
Article 92 Disputes between tourists and tour operators can be resolved through the following channels:
(1) Both parties negotiate;
(two) to apply for mediation to consumers' associations, tourism complaint acceptance agencies or relevant mediation organizations;
(three) according to the arbitration agreement reached with the tour operators, submit it to an arbitration institution for arbitration;
(4) bring a lawsuit to the people's court.
Article 93 Consumers' associations, tourist complaint handling institutions and relevant mediation organizations shall mediate disputes between tourists and tour operators according to law on the basis of mutual willingness.
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