Shanghai medical insurance card loss reporting and replacement process

Medical insurance card replacement process:

1. If the medical insurance card is lost or stolen, it is recommended to call the consultation number 12333 to report the loss. The loss reporting materials are as follows:

(1) Original of my second-generation ID card;

(2) One-inch photos, etc.

(3) Change the card at the nearest social security center.

2, as soon as possible to the city social security center social security card management section acceptance window for reporting the loss, completing the formalities (telephone reporting the loss to the counter during the medical expenses will not be reimbursed);

3. Pay the social security card production fee to the Agricultural Bank of China on the first floor of the Municipal Affairs Center;

4. The medical insurance management department and the business card printing company should do a good job in the handover of business card information and business cards;

5. The cardholder shall collect the newly-made medical insurance card from the original social security institution with the bill of charge. The medical expenses incurred within 5 working days from the date when the counter accepts the loss report and reissues it shall be reimbursed.

Legal basis: Article 57 of the Social Insurance Law of People's Republic of China (PRC).

The employing unit shall, within 30 days from the date of its establishment, apply to the local social insurance agency for social insurance registration with its business license, registration certificate or unit seal. The social insurance agency shall, within fifteen days from the date of receiving the application, examine and issue the social insurance registration certificate.

Where the social insurance registration items of the employing unit are changed or the employing unit is terminated according to law, it shall, within 30 days from the date of change or termination, go to the social insurance agency to handle the change or cancellation of social insurance registration.

The market supervision and management department, the civil affairs department and the organization management organ shall promptly inform the social insurance agency of the establishment and termination of the employing unit, and the public security organ shall promptly inform the social insurance agency of the birth, death, household registration, migration and cancellation of the individual.