Why can't Tianfu Citizen Cloud find social security?

Tianfu citizen cloud can't find social security. First, confirm whether the individual activates the social security card. If you can't find it after activation, bring your ID card and social security card directly to the Social Security Bureau for enquiry.

Tianfu citizen cloud social security query method is as follows:

1. Download and install Tianfu Citizen Cloud software.

2. Open the software and enter the home page, and click "Social Security Service".

3. Select "Social Security Card Manager" to handle social security business online.

4. Exit the social security service page and select "Payment Details".

5. Click on each social security name to view the detailed payment.

Tianfu Citizen Cloud is a "internet plus" one-stop citizen service platform jointly launched by multi-departments and platform enterprises, led by the Urban and Rural Community Development Governance Committee of Chengdu Municipal Committee of the Communist Party of China, Chengdu Economic and Information Bureau and Chengdu Government Service Management and Network Management Office. Located at the main entrance of urban citizen service.

legal ground

People's Republic of China (PRC) social insurance law

Article 2 The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law in case of old age, illness, industrial injury, unemployment and maternity. Article 3 The social insurance system adheres to the principles of wide coverage, basic protection, multi-level and sustainability, and the level of social insurance should be compatible with the level of economic and social development. Article 4 Employers and individuals in People's Republic of China (PRC) shall pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights and interests records, and ask social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units. Article 58 An employing unit shall, within 30 days from the date of employment, apply to the social insurance agency for social insurance registration for its employees. If the social insurance has not been registered, the social insurance agency shall verify the social insurance premium it should pay. Employees-free individual industrial and commercial households who voluntarily participate in social insurance, part-time employees who do not participate in social insurance in the employing unit and other flexible employees shall apply to the social insurance agency for social insurance registration. The state establishes a national unified personal social security number. Personal social security number is a citizen's identity number.