Changshu medical insurance 24-hour manual service

Changshu medical insurance 24-hour manual service is an all-weather service to facilitate citizens to consult medical insurance policies, inquire medical insurance account information and handle medical insurance business at any time. Citizens can enjoy professional medical insurance consulting services by calling the medical insurance service hotline or logging in to the medical insurance official website.

First, the significance of Changshu medical insurance 24-hour manual service

The establishment of 24-hour manual service of Changshu medical insurance aims to provide more convenient and efficient medical insurance services for the general public. When citizens have questions or needs about medical insurance policy, reimbursement process, personal account inquiry, etc. , they can consult and handle at any time by telephone, internet, etc. , not limited by time and place.

Two, the specific content of Changshu medical insurance 24-hour manual service

Medical insurance policy consultation: citizens can know the latest medical insurance policies, reimbursement standards, processing procedures and other information by calling the medical insurance service hotline, so as to better enjoy medical insurance benefits.

Medical insurance account inquiry: citizens can inquire about personal medical insurance account information, including payment records, reimbursement records, balances, etc. By logging in to the official medical insurance website or using the mobile APP, you can know your medical insurance situation in time.

Handling of medical insurance business: citizens can apply for, change and cancel medical insurance business by telephone, Internet, etc. You don't have to go to the medical insurance window in person.

Third, how to obtain 24-hour manual service of Changshu medical insurance

Citizens can obtain 24-hour manual service of Changshu Medical Insurance in the following ways:

Call the medical insurance service hotline: citizens can call the local medical insurance service hotline and choose the corresponding service items for consultation or handling according to the voice prompts.

Login to Medical Insurance official website: Citizens can log in to Changshu Medical Insurance official website to browse the latest medical insurance policies, inquire personal account information and handle medical insurance business online.

Use the mobile APP: citizens can download and install the medical insurance mobile APP, and inquire about medical insurance information and handle medical insurance business anytime and anywhere.

To sum up:

Changshu medical insurance provides 24-hour manual service to provide citizens with more convenient and efficient medical insurance services. Citizens can consult medical insurance policies, inquire personal account information and handle medical insurance business at any time by telephone, Internet, etc. While enjoying medical insurance services, citizens should also understand and abide by relevant laws and regulations to ensure that their rights and interests are protected.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 23 provides that:

Employees should participate in the basic medical insurance for employees, and employers and employees should jointly pay the basic medical insurance premiums in accordance with state regulations.

Individual industrial and commercial households without employees, part-time employees who have not participated in the basic medical insurance for employees and other flexible employees can participate in the basic medical insurance for employees, and individuals pay the basic medical insurance premium in accordance with state regulations.

Article 72 provides that:

Set up social insurance agencies in the overall planning area. According to the needs of the work, with the approval of the local social insurance administrative department and the organization management organ, the social insurance agency may set up branches and service outlets in this overall planning area.

The personnel expenses of social insurance agencies and the basic operating expenses and management expenses incurred in handling social insurance shall be guaranteed by the finance at the same level in accordance with state regulations.

Article 74 provides that:

The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.

The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.

The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.

Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.