What if I can't pay online?

According to the residents' report that they can't pay online, there are probably the following situations: prompt that the personnel information can't be found, they are not insured or the payment is not opened.

The above three situations are more common, mainly because the insurance registration is not handled in our city or the insurance registration name is wrong. Urban and rural residents with the above situation can go to the village health center or township health center to verify and modify the insurance information or apply for insurance registration, then upload the tax information again and pay the fees online normally.

First, it is recommended that the insured place pay outside our city. The reason why this happens is that the payer has applied for insurance in other places before, and the solution is to upload the insurance information to the village health center again. If you have never applied for insurance registration in our city, after applying for insurance registration and uploading the tax, the insurance payment place will be regarded as our city, and you can apply for normal online payment.

Second, it is recommended to have existing declaration records. The possible reason is that repeated operations have completed the payment or other family members have paid the fees. The solution is to stop the operation, wait for the bank to feedback the deduction record, or go to the village health center to check whether there is a payment record in a few days. If there is no payment record or the bank has no feedback deduction record, try the online payment operation again.

Third, if the insured person in our city wants to pay the insurance premium in other places next year, it is obvious that the insurance payment place is online in our city. The payer only needs to re-register at the planned insured place and upload the insurance information of the tax department, and can change to the new insured place without going through any formalities in our city.

Legal basis:

"Notice of Ministry of Human Resources and Social Security on Printing and Distributing" Article 4 Social security cards shall be constructed in accordance with the principle of "one card is multi-purpose and universal". The issuance of social security cards in all localities must comply with the requirements of safety, integrity and public welfare, adopt unified national standards and norms, and ensure their use throughout the country.