Why does the social security payment client display abnormal server connection?

The social security payment client shows that the server connection is abnormal.

During the system maintenance and upgrade, or require the insured to re-sign the electronic social security card. If you have any questions, please bring your ID card and social security card to the Social Security Bureau for enquiry. In face authentication, it is necessary to choose a bright environment for better face recognition and complete the binding according to the process prompted by Alipay. The electronic social security card corresponds to the social security card entity card. When the physical card is in an abnormal state, the electronic social security card cannot be bound. When you are prompted that the social security card is in an abnormal state, it means that the social security card entity card is in an abnormal state, such as cancellation and loss reporting. Please go to the human resources department to check whether the social security card is in a normal state.