Why can't Xuchang medical insurance payment information be inquired?

That's because you didn't query in the right way. You can check it in AliPay. The method is as follows:

1. First open Alipay APP, as shown in the figure below, and then go to the next step.

2. Secondly, after completing the above steps, search for "electronic social security card", taking Xuchang as an example, as shown below, and then go to the next step.

3. Then, after completing the above steps, click the "Social Security Query" button, as shown in the figure below, and then proceed to the next step.

4. Then, after completing the above steps, click the "Social Security Payment" button, as shown in the figure below, and then proceed to the next step.

5. Then, after completing the above steps, click the "Medical Care for Urban and Rural Residents" button, as shown in the figure below, and then proceed to the next step.

6. Then, after completing the above steps, click the query button, as shown in the figure below, and then enter the next step.

7. After completing the above steps, the inquiry is completed, and the payment information can be found, as shown in the figure below. In this way, the problem is solved.