Alipay social security information suddenly disappeared.

Alipay social security information can't be found suddenly for the following reasons:

1. Urban social security does not support Alipay to query social security information, and Alipay's social security query function has not spread to all parts of the country;

2. Individuals can't query because they don't bind personal electronic social security card information on Alipay, and they can only query after the social security information is authenticated and bound.

Social security query methods mainly include the following:

1, the social security center inquires. If you don't know your social security account number, you can bring your ID card to the business hall of the social insurance agency in each district to inquire;

2. Inquire online, log in to the city's labor security network or social insurance business website, click the "personal social security" information inquiry window, enter my ID card and password (the password is my social security number or the date of birth of my ID card), and inquire about my insurance information;

3. Telephone consultation: call the labor and social security comprehensive service telephone number "12333" for policy consultation and information inquiry;

4. Touch screen inquiry: If there is a touch screen inquiry system for social insurance in the business halls of social insurance agencies in various districts, swipe your card or enter the card number or ID number according to the screen prompts for inquiry.

legal ground

People's Republic of China (PRC) social insurance law

Article 2 The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law in case of old age, illness, industrial injury, unemployment and maternity. Article 3 The social insurance system adheres to the principles of wide coverage, basic protection, multi-level and sustainability, and the level of social insurance should be compatible with the level of economic and social development. Article 4 Employers and individuals who pay social insurance premiums according to law in People's Republic of China (PRC) have the right to inquire about payment records and personal rights and interests records, and ask social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units. Fifth people's governments at or above the county level shall incorporate social insurance into the national economic and social development plan.

The state raises social insurance funds through multiple channels. People's governments at or above the county level shall give necessary financial support to social insurance.

The state supports social insurance through preferential tax policies. Article 6 The State exercises strict supervision over social insurance funds.

The State Council and the people's governments of provinces, autonomous regions and municipalities directly under the Central Government shall establish and improve the supervision and management system of social insurance funds to ensure the safe and effective operation of social insurance funds.

People's governments at or above the county level shall take measures to encourage and support all sectors of society to participate in the supervision of social insurance funds.