How to query social security card

1. Possible reason 1: The social security card is not activated.

Query the card-making bank to which the social security card belongs. There is a bank logo and name in the upper left corner of the card.

Activate the social security card at the counter of any branch of the card-making bank with the social security card and valid identity documents.

Modify the initial password of social security card at county (district) level social security bureau or designated pharmacy with social security card and valid identity certificate.

After the above two steps, social security cards can be used normally.

2. Possible reason 2: The social security card did not change the social security password.

3. Possible reason 3: the social security card is damaged.

After the social security card is damaged, you need to hold a valid ID card to apply for a replacement card at the business card printing bank outlet of the social security card.

After the bank applies for a replacement card, it may need to go through the relevant formalities at the county (district) level social security bureau, so how to use medical insurance to buy medicine or see a doctor when there is no card.

Legal basis:

Measures of the People's Republic of China for the Administration of Social Security Cards Article 15 Human resources and social security departments at all levels shall guarantee cardholders' right to inquire about and handle human resources and social security business, adopt technical means and management measures to protect cardholders' personal privacy, use relevant information of social security cards according to law, and ensure the safe use of social security cards.