What should I do if the China Bank Shenzhen Financial Social Security Card is officially reported lost?

1. China Bank Shenzhen Financial Social Security Card Official Report of Loss Processing Materials:

(1) When handling the formal application for reporting the loss of the financial social security card, the cardholder shall present his valid identity certificate, and provide information such as name, card number, address and telephone number left when opening the card to check with the bank information. When an agent applies for reporting the loss on his behalf, he must provide valid identity documents of both himself and the cardholder. If the cardholder dies, the property heir must also provide the original death certificate and property inheritance certificate (inheritance certificate issued by a notary office or court judgment, ruling or mediation); If the cardholder is not in the local area, he/she must also provide his/her valid ID card, power of attorney, power of attorney and other legally effective documents or copies of certificates.

(2) The teller in charge should carefully check the valid identity documents and financial social security cards provided by customers according to the information provided by cardholders. If you apply for reporting the loss with a resident ID card, you must verify the customer's identity information through the online verification citizenship information system. If it is impossible to distinguish the authenticity from other documents, it shall be confirmed by examining the auxiliary documents.

2. Processing flow:

(1) local official report of loss:

The financial social security card business counter under the jurisdiction of Shenzhen China Bank logs into the bank's core system and the Shenzhen Branch's financial social security card docking system to handle the official loss reporting business and financial application of social security cards respectively.

(2) Official loss reporting in different places:

The cardholder can officially report the loss of the financial social security card financial account at the online outlets of China Bank nationwide. The loss of the social security account in the card can be handled through the social security website or the social security service telephone number 0755- 12333.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

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