Medical insurance for urban and rural residents has been paid, but it can't be found.

"I recently went to a nearby bank outlet to pay the medical insurance fee for urban and rural residents in 2023. The staff said they couldn't find my insurance information. What's the matter? " On the 23rd, Mr. Du, who lives in jianxi district, called the news hotline 66778866 to report it.

Mr. Du is 60 years old this year. From June 5438 to last year 10, he paid the normal fee to participate in the medical insurance for urban and rural residents in 2022. A few days ago, he went to the Zhongyuan Bank outlet near his home to pay the medical insurance fee for urban and rural residents in 2023. "My family's residents' medical insurance premiums have all been paid, and only I said that I can't find the insurance information. "Mr. Du said that he was afraid of missing the payment time and hoped to complete the payment as soon as possible.

In this regard, the staff of the relevant departments of the Municipal Medical Insurance Center introduced that the lack of general insurance information may be the following situations:

● Case 1: I participated in employee medical insurance before, and participated in resident medical insurance for the first time this year.

● Case 2: I have participated in residents' medical insurance in the past, paid off and on, and want to continue to participate in insurance in 2023.

● Situation 3: Due to system upgrade and other reasons, individual residents are temporarily unable to find relevant insurance information.

"In addition, you need to pay attention to whether the personal identification information is accurate." Relevant staff reminded that the public can consult the community or district medical insurance handling department according to the above situation, and judge whether it is necessary to re-insure according to the actual situation, and then pay the fee after confirming the information. Upon inquiry by relevant departments, Mr. Du's insurance status is normal and he can pay the fees normally.

Relevant departments remind everyone that in 2023, residents' medical insurance payment will last until June 65438+February 3 1 this year. During the epidemic prevention and control period, citizens are advised to reduce the flow of personnel and give priority to telephone consultation and online payment.

At present, online payment channels: through Henan Tax App, Henan Tax WeChat official account or Henan Tax WeChat applet, Alipay Henan Tax applet, etc.

Take the official account of "Henan Tax" WeChat as an example. Enter the official account of WeChat, click "Micro-service" in the menu bar below, select "Social Security Payment", and select "Residents' Medical Insurance Payment" after logging in. You can pay for it yourself or your family.