Social security inquiry is not available. What happened?

The reasons for "social security inquiry is temporarily unavailable" include:

1. Social security system

When there is a problem with the social security networking system or the social security system is being upgraded, it is impossible to query individual enrollment information and payment information. At this time, the insured person needs to wait for a period of time, and then re-query after the system is restored.

2. The insured place has not opened the inquiry channel.

At present, the insurance information, payment records and medical insurance account balance in most areas can be queried through online channels, but due to different insurance places, some areas may only support offline channels.

3. The insured person has not bound or certified the personal social security account.

After users enter the electronic social security card page, they must first bind their personal social security accounts and complete real-name authentication before they can make inquiries. Therefore, when the system prompts that it is temporarily impossible to conduct social security inquiry, the insured should first check whether the real-name authentication and binding have been completed according to the steps, and the inquiry methods of different channels will be slightly different.

4. You need to pay social security for more than 2 months before you can find it on the website.

You can check the computer number of social security card in the following ways:

1. Look at the social security card, check the social security computer number on the card surface, and check the social security account number on the social security receipt. Both places will have household registration records;

2. Take my ID card to the service hall of the local social security bureau to check and print the payment list.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 58 An employing unit shall, within 30 days from the date of employment, apply to the social insurance agency for social insurance registration for its employees. If the social insurance has not been registered, the social insurance agency shall verify the social insurance premium it should pay.

Employees-free individual industrial and commercial households who voluntarily participate in social insurance, part-time employees who do not participate in social insurance in the employing unit and other flexible employees shall apply to the social insurance agency for social insurance registration.

The state establishes a national unified personal social security number. Personal social security number is a citizen's identity number.

Article 59 People's governments at or above the county level shall strengthen the collection of social insurance premiums.

Social insurance premiums shall be uniformly collected, and the implementation steps and specific measures shall be stipulated by the State Council.