What should I do if social security changes my mobile phone number?

When the mobile phone number bound by social security changes, in order to ensure the safety of personal information and update social security information in time, it is necessary to change the mobile phone number of social security in time.

First, understand the importance of social security mobile phone number replacement

Social security mobile phone number is an important channel for social security departments to contact the insured, which is used to receive social security policy notices, query social security information and handle social security business. Therefore, when the mobile phone number is changed, it is necessary to go through the replacement procedures in time so as not to affect personal social security rights.

Second, prepare the materials needed to change the mobile phone number.

When changing the social security mobile phone number, you usually need to prepare the following materials:

1. Original and photocopy of the insured's ID card;

2. New mobile phone number and related certification materials (such as mobile phone bill, SMS verification code, etc.). );

3. The original and photocopy of the social security card (if any).

Third, choose the way to change the phone number.

Changing the social security mobile phone number can be done in the following ways:

1. Online processing: log in to the local social security bureau official website or related social security APP, and change the mobile phone number according to the prompts;

2. Offline processing: go to the window of the local social security bureau or the designated social security service center, submit relevant materials, and go through the formalities for changing the mobile phone number;

3. Telephone handling: Call the service hotline of the local social security bureau and change the mobile phone number according to the voice prompts.

Fourth, matters needing attention

When changing the social security mobile phone number, you need to pay attention to the following matters:

1. Ensure that the provided new mobile phone number is true and valid, and can receive SMS and phone calls normally;

2. Before changing the mobile phone number, it is recommended to know the handling procedures and requirements of the local social security bureau to avoid unnecessary troubles;

3. If you encounter problems or questions, you can consult the staff of the local social security bureau in time.

To sum up:

When the mobile phone number bound by social security changes, the insured should go through the replacement procedures in time to ensure the accuracy of personal information and the normal handling of social security business. In the process of handling, it is necessary to prepare relevant materials, choose appropriate handling methods, and pay attention to comply with relevant regulations and precautions.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 57 provides that:

The employing unit shall, within 30 days from the date of its establishment, apply to the local social insurance agency for social insurance registration with its business license, registration certificate or unit seal. The social insurance agency shall, within fifteen days from the date of receiving the application, examine and issue the social insurance registration certificate.

Where the social insurance registration items of the employing unit are changed or the employing unit is terminated according to law, it shall, within 30 days from the date of change or termination, go to the social insurance agency to handle the change or cancellation of social insurance registration.

Measures for the administration of individual rights and interests records of social insurance

Article 14 stipulates:

The social insurance agency shall disclose the inquiry procedures of social insurance personal rights and interests records to the insured and their employers, clarify the contents available for inquiry, and provide inquiry services through social insurance agency outlets, self-service terminals, telephones, websites, etc.