Can you call the mayor's hotline to file a complaint against a social security company?

According to the relevant information query, approved by the municipal government, the mayor's public telephone number as a municipal public telephone number for reporting, complaints and emergency help for the city's residents' livelihood security during the epidemic.

12345 government services for the convenience of the people hotline (referred to as the 12345 hotline), refers to the people's governments of municipalities set up by the phone 12345, the mayor's mailbox, cell phone text messages, cell phone clients, microblogging, weibo, microblogging and other means of specialized acceptance of the hotline matters of the public **** service platform, to provide "7 × 24 hours "12345 hotline can improve the level of service to the people, promote administration in accordance with the law, innovative social governance, safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.