How to inquire about personal account of medical insurance card?

The inquiry of personal account of medical insurance card can be made in many ways, including online inquiry, telephone inquiry, inquiry to medical insurance department or social security card service window, etc.

I. Online inquiry

1. Log in to official website, the medical insurance department: You can log in to official website, the local medical insurance department, find the personal account inquiry portal of the medical insurance card on the website, and enter the card number and password of the medical insurance card for inquiry.

2. Use social security card inquiry platform: Some areas provide social security card inquiry platforms, where you can enter the social security card number and password, and then inquire about the balance and transaction records of personal medical insurance accounts.

3. Use the mobile APP: In some areas, medical insurance departments or social security card service agencies have developed mobile apps, where you can log in your personal account and inquire about the balance of medical insurance cards, transaction records and other related information.

Second, telephone inquiries.

You can call the local medical insurance department or social security card service agency for consultation, provide the medical insurance card number and personal information, and the staff will help to check the balance and transaction records of medical insurance personal accounts.

Three, to the medical insurance department or social security card service window query.

If it is inconvenient to surf the Internet or make a phone call, you can also go directly to the local medical insurance department or the social security card service window and bring your own medical insurance card and ID card. The staff will inquire about the relevant information of the medical insurance personal account.

Please pay attention to the following points when inquiring about personal account of medical insurance:

1. Ensure that the provided medical insurance card number and password are accurate to protect personal information.

2, understand the medical insurance policies and regulations, confirm the right to query personal account information.

3. If you find that the personal account information is wrong or there are abnormal transactions, please contact the medical insurance department or the social security card service agency in time for processing.

To sum up, the inquiry of personal account of medical insurance card can be made through online inquiry, telephone inquiry, inquiry in medical insurance department or social security card service window, etc. When inquiring, please provide accurate personal information and understand the local medical insurance policies and regulations.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 8 provides that:

Social insurance agencies provide social insurance services, responsible for social insurance registration, personal rights and interests records, social insurance benefits payment and other work.

Article 41 of the Social Insurance Law of People's Republic of China (PRC) stipulates:

Individuals who meet the basic medical insurance drug list, diagnosis and treatment items, medical service facilities standards and emergency and rescue medical expenses in social insurance service institutions designated by social insurance agencies shall be paid from the basic medical insurance fund in accordance with state regulations.