Why can't the social security card find information?

There may be the following reasons why the social security card can't find information:

1, the employer fails to apply for social security registration or fails to pay social insurance premiums for employees according to law;

2, online query my information to fill in the wrong;

3. Inquire about employees' social insurance, but employees participate in urban and rural endowment insurance;

4. The social security system can't find the information for other reasons.

The basic functions of social security:

1. Personal information management: record the basic information of the insured, such as name, ID number, social insurance number, etc.

2. Receive social security benefits: receive social security benefits such as pensions, unemployment benefits and industrial injury compensation through social security cards;

3. Medical insurance settlement: social security cards can be used to settle medical expenses in designated medical institutions;

4. Inquiry of social security payment records: Insured persons can inquire their social security payment records through social security cards;

5. E-wallet function: Social security cards in some areas have the function of storing value and can be used as micropayment tools.

To sum up, the reasons why the social security card can't find information may include that the employer fails to register or pay social insurance premiums for employees according to law, the employees fill in the online information incorrectly, and the employees' social insurance is queried but they participate in urban and rural endowment insurance, which leads to the social security system can't find information.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 74

The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner. The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement. The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge. Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.