What should I do if the employee medical insurance account balance is 0?

The solution of employee medical insurance account balance of 0 is as follows:

1. The company has paid the employee's medical insurance fee normally, but the company has not issued the entity social security card, or the social security card issued is the non-entity social security card, resulting in the employee's medical insurance account balance of 0;

2. Employees who register for insurance but fail to pay in time will have a reduced balance in their medical insurance accounts. If this is the case, you can go to the local social security department to make up the payment. After the payment is completed, the balance of the employee medical insurance account increases;

3. For employees who have not gone to the local social security department for medical insurance registration, the balance of medical insurance account will not be accumulated, so the balance of employee medical insurance account is 0;

4. If the employee has registered the medical insurance and paid the fee in time, but the balance of the medical insurance account is still 0, it may be that there is an abnormality in the medical insurance account, and you can go to the local social security department for inquiry and handling.

Employee medical insurance payment process:

1. Preparation before payment: First, you need to prepare your ID card, medical insurance card and other documents, register your personal account on the medical insurance website or mobile APP, and know your own medical insurance policy and payment regulations;

2. Payment method selection: Employee medical insurance can be paid through self-service payment machine, online payment, mobile APP payment, bank counter payment, etc. Select the appropriate payment method for payment;

3. Payment operation: operate according to the selected payment method, enter personal information, payment amount and other related information, and then pay;

4. Payment confirmation: After the payment is successful, you can check the payment record and balance through the medical insurance website or mobile APP, or consult the medical insurance bureau about the payment.

To sum up, there may be some delays and differences in medical insurance payment information. If in doubt, you can consult or inquire at the Medical Insurance Bureau in time to ensure that your medical insurance rights and interests are protected.

Legal basis:

Article 23 of People's Republic of China (PRC) Social Insurance Law

Employees should participate in the basic medical insurance for employees, and employers and employees should jointly pay the basic medical insurance premiums in accordance with state regulations.

Individual industrial and commercial households without employees, part-time employees who have not participated in the basic medical insurance for employees and other flexible employees can participate in the basic medical insurance for employees, and individuals pay the basic medical insurance premium in accordance with state regulations.