How to inquire about the unfreezing progress of Guangzhou medical insurance

Guangzhou medical insurance unfreezing progress query process:

1. First, open the medical insurance personal interface and click Customer Service to enter.

2. Then click online customer service in the customer service interface;

3. Finally, select the corresponding question, and click to unfreeze the medical insurance card status.

Reasons for freezing medical insurance card:

1, payment information is incorrect;

2. Failure to pay the fees on time;

3. Incorrect password input for more than three times;

4. Handling medical insurance filing in different places;

5. Cross-regional transfer of medical insurance relationship.

To sum up, the social security card is the carrier for the insured to enjoy social security benefits. In the process of use, the insured should standardize the use, protect personal information, and apply for social security cards on time to ensure that the social security cards are within the validity period. At the same time, the insured should pay attention to the use of bank cards and unfreeze social security cards in time to avoid freezing or cancellation of social security accounts due to illegal operations or information disclosure.

Legal basis:

Regulations of People's Republic of China (PRC) Municipality on Basic Medical Insurance for Urban Workers

Article 23

Employees should participate in the basic medical insurance for employees, and employers and employees should jointly pay the basic medical insurance premiums in accordance with state regulations. Individual industrial and commercial households without employees, part-time employees who have not participated in the basic medical insurance for employees and other flexible employees can participate in the basic medical insurance for employees, and individuals pay the basic medical insurance premium in accordance with state regulations.