What information do you need to provide for policy surrender?

Required materials: ID card of the insured, original insurance contract and invoice.

Process:

1. The applicant can prepare the documents or certificates specified in the rules of surrender business and apply for surrender business at the bank outlet where the insurance contract is purchased.

2. Bank tellers must strictly review all kinds of application documents submitted by the insured. For the applicant's original valid identity certificate and the original passbook or bank card, a copy must be kept, and at the same time, the copy should be marked with "I checked it correctly, and this copy is consistent with the original" and signed for confirmation.

3. The bank teller shall sign the change application form and fill in the acceptance date. The application business, together with the original policy, a copy of the applicant's identity certificate, and a copy of the applicant's bank passbook or bank card, are used as the application materials for preservation, and the applicant, together with the original applicant's identity certificate, the applicant's bank passbook or bank card, are kept by the customer.

4. All the application materials for surrender business shall be collected by the account manager at the bank outlets within one working day after the customer submits the application, handed over to the backstage of the bank insurance department of the branch, and then handed over to the security personnel of the customer service department of the branch. The handover between the company and the bank outlets and between branches and departments shall be registered.

5. For the security documents that meet the application requirements, the branch security personnel shall complete the operation of the core business system within one working day after receiving the application. If there is any problem with the application materials, the security personnel must return the materials to the background of the bancassurance department as soon as possible, and the bancassurance department will contact the insured to provide correct materials or return the application for surrender business.

6, due to the negligence or fault of the business department to save the information is not true and disputes caused by the corresponding business department is responsible for.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.