Quzhou social security handbook online consultation

It is convenient for citizens to inquire about social security policies, handle social security business and solve social security problems.

I. Service Contents of Online Consultation of Social Security Manual

The online consultation of Quzhou Social Security Manual covers all aspects of social security business, including but not limited to the interpretation of social security policies, the application for social security benefits, the inquiry of social security payment, and the handling of social security cards. Citizens can ask questions to professional social security workers through the hotline or online consultation platform, and get accurate and timely answers and guidance.

Second, how to consult the social security manual online

Citizens can consult the social security manual online in the following two ways:

1. Call the hotline: citizens can call the hotline of Quzhou Social Security Bureau, select the corresponding service options according to the voice prompts, and then wait for the answer from the manual customer service. During the call, citizens can describe their problems or needs in detail, and the customer service staff will provide corresponding answers and help.

2. Online consultation platform: citizens can also log in to official website of Quzhou Social Security Bureau and ask their own questions on the online consultation platform. When filling in the consultation form, the public should provide detailed information as much as possible so that the staff can better understand and answer the questions. After submitting the form, citizens can wait for the staff's reply online or receive the reply through the reserved contact information.

Third, the advantages of online consultation of social security manual

Online consultation of social security manual has the following advantages:

1. Convenience: citizens do not need to go to the Social Security Bureau in person, but can consult by telephone or online, saving time and effort.

2. Real-time: Human customer service can answer public questions in real time and provide immediate help and guidance.

3. Professionalism: Social security workers have rich social security knowledge and experience, and can accurately answer citizens' questions and provide professional advice.

To sum up:

Online consultation of Quzhou social security handbook is a convenient service for citizens to inquire about social security policies, handle social security business and solve social security problems. Citizens can ask questions to professional social security workers by calling the hotline or logging on to the online consultation platform, and get accurate and timely answers and guidance. The service has the advantages of convenience, real-time and professionalism, and provides citizens with a more efficient and convenient social security service experience.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 7 provides that:

The administrative department of social insurance in the State Council is responsible for the national social insurance management, and other relevant departments in the State Council are responsible for the relevant social insurance work within their respective functions and duties. The social insurance administrative department of the local people's government at or above the county level shall be responsible for the social insurance management within its administrative area, and other relevant departments of the local people's government at or above the county level shall be responsible for the relevant social insurance work within their respective functions and duties.

People's Republic of China (PRC) social insurance law

Article 83 provides that:

If the employing unit or individual thinks that the behavior of the social insurance fee collection agency infringes upon its legitimate rights and interests, it may apply for administrative reconsideration or bring an administrative lawsuit according to law. The employing unit or individual may apply for administrative reconsideration or bring an administrative lawsuit against the social insurance agency for failing to register social insurance, verify social insurance premiums, pay social insurance benefits, handle social insurance transfer and connection procedures or infringe upon other social insurance rights and interests according to law. Individuals and employers who have social insurance disputes may apply for mediation, arbitration and bring a lawsuit according to law. If an employer infringes upon an individual's social insurance rights and interests, the individual may also request the social insurance administrative department or the social insurance premium collection agency to deal with it according to law.