What's the telephone number for asking about medical insurance?

1, social security and personal insurance information can be consulted by calling 12333 during office hours.

On the basis of the original telephone number 12333, after the establishment of Ministry of Human Resources and Social Security, the Notice on Continuing to Use the National Public Service Numbers 12370 and 12333 (No.35 [2009] of the People's Society Information Letter) was issued, and it was clarified that 12333 was used to provide information to the public.

But in some places, there is no way to check the balance of medical insurance card by telephone. At this time, the parties need to hold their ID card and medical insurance card to directly inquire at the local social security agency, or swipe their cards at the designated medical insurance pharmacy and enter the password.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.