People in institutions can't find social security information.

The solution to the problem that public institution personnel can't find social security information is as follows:

1. Consult the human resources department or social security department of the unit to find out the social security payment and the inquiry method;

2. Inquire through the social security inquiry channel provided by the unit or log in to the local social security website for inquiry;

3. If you can't find the information online, you can bring your ID card and other relevant documents to the local social security bureau or the service window for on-site consultation;

4. If you have any questions or find that the information is wrong, you should communicate with the unit or social security agency in time to find a solution.

Social security payment record query:

1, social security card inquiry: individuals with social security cards can inquire social security information through the self-service inquiry machine;

2. Online inquiry: through the official website of social security or related online service platforms;

3. Telephone enquiry: Call the service hotline of the local social security bureau for consultation;

4. On-site inquiry: directly inquire at the local social security bureau or service center;

5. Mobile phone application query: query social security information through the official mobile phone application.

To sum up, when people in institutions can't find social security information, they should first know the situation from the human resources or social security department of the unit, use online inquiry channels or official website to verify, and go to the social security bureau or service window in person when necessary, communicate with relevant departments in time when problems are found, and seek proper solutions to ensure that personal rights and interests are not affected.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 13

Before employees of state-owned enterprises and institutions participate in the basic old-age insurance, the basic old-age insurance premiums payable during the payment period shall be borne by the government. When the basic old-age insurance fund is insufficient to pay, the government gives subsidies.