Zhanjiang social security center service hall

It is an important window for the management and service of social insurance affairs in Zhanjiang, providing convenient and efficient social security services for the general public.

The hall has a professional service team and advanced facilities and equipment, and is committed to providing citizens with all-round social security consulting, handling and inquiry services.

First, the basic situation of the service hall

The service hall of Zhanjiang Social Security Center is located in the city center, with convenient transportation, which is convenient for citizens to handle social security business. There are several service windows in the hall, covering social security consultation, insurance registration, social security benefits application and other business areas. In addition, the lobby is equipped with self-service inquiry equipment to facilitate citizens to inquire personal social security information at any time.

Second, the service content of the service hall

1. social security consultation: the staff in the lobby have rich social security knowledge and can answer the public's questions about social security policies, treatment standards and insurance conditions.

2. Registration: Citizens can register various social insurances in the service hall, including endowment insurance, medical insurance and unemployment insurance.

3. Application for social security benefits: Eligible citizens can submit application materials for social security benefits such as pension and medical expenses reimbursement in the lobby.

Third, the special service of the service hall

1. Appointment service: citizens can make an appointment to handle social security business in advance by telephone or online. To reduce the waiting time in line.

2. Green Passage: For special groups such as the elderly and the disabled, the service hall has a green passage to provide priority services.

3. Delay service: In order to meet the needs of citizens, the service hall provides delay service at a specific time to facilitate citizens to handle business after work.

Fourth, the service quality of the service hall

The service hall of Zhanjiang Social Security Center pays attention to improving the service quality, and improves the professional level and service awareness of staff through regular training and assessment. At the same time, the hall has also established a complaint handling mechanism to deal with the problems reflected by the citizens in time to ensure that the citizens enjoy high-quality social security services.

To sum up:

As an important window for the management and service of social insurance affairs in Zhanjiang, the service hall of Zhanjiang Social Security Center provides convenient and efficient social security services for citizens. The lobby has a professional service team and advanced facilities and equipment, covering social security consulting, insurance registration, social security benefits application and other business fields. At the same time, the lobby also launched special services such as reservation service, green channel and delay service to meet the different needs of citizens. The service hall of Zhanjiang Social Security Center is committed to providing citizens with all-round social security services by continuously improving the service quality, so that citizens can enjoy better social security.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 7 provides that:

The administrative department of social insurance in the State Council is responsible for the national social insurance management, and other relevant departments in the State Council are responsible for the relevant social insurance work within their respective functions and duties. The social insurance administrative department of the local people's government at or above the county level shall be responsible for the social insurance management within its administrative area, and other relevant departments of the local people's government at or above the county level shall be responsible for the relevant social insurance work within their respective functions and duties.

Article 8 provides that:

Social insurance agencies provide social insurance services, responsible for social insurance registration, personal rights and interests records, social insurance benefits payment and other work.