20 1 1 The social insurance agency shall answer all questions in a timely and complete manner.

1, the social insurance agency shall timely, completely and accurately record the personal rights and interests participating in social insurance, the payment of the employer, and the enjoyment of social insurance benefits, and send the personal rights and interests records to me regularly at the expense of the individual.

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2, the employer shall pay the basic old-age insurance premium in accordance with the proportion of the total wages of employees stipulated by the state, credited to the basic old-age insurance fund.

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3. Social insurance administrative departments and other relevant administrative departments, social insurance agencies, social insurance premium collection agencies and their staff shall keep the information of employers and individuals confidential according to law and shall not disclose it in any form.

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4 to participate in the basic medical insurance for employees, individuals who have reached the statutory retirement age and accumulated contributions have reached the prescribed period of time, can no longer pay the basic medical insurance premium after retirement and enjoy the basic medical insurance benefits.

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5. Individual industrial and commercial households without employees, part-time employees who have not participated in the basic old-age insurance in the employer and other flexible employees who have participated in the basic old-age insurance shall pay the basic old-age insurance premium in accordance with state regulations, and all of them shall be credited to the basic old-age insurance pooling fund.

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6. Individuals participating in the basic old-age insurance can receive disability allowance if they lose their ability to work due to illness or non-work-related disability when they have not reached the statutory retirement age. The required funds shall be paid from the industrial injury insurance fund.

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7. If the employee's unit fails to pay the work-related injury insurance premium according to law, the employer shall pay the work-related injury insurance benefits in case of a work-related injury accident. If the employer does not pay, it shall pay in advance from the industrial injury insurance fund. The industrial injury insurance benefits paid from the industrial injury insurance fund shall be repaid by the employer. If the employer fails to pay back within the time limit, the social insurance institution may recover the money according to law.

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8. If the employer fails to pay the social insurance premium in full and on time, and the balance of the employer's account is less than the social insurance premium that should be paid, the social insurance premium collection agency may require the employer to provide guarantee and sign a holdover agreement.

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9. Two years after the conclusion of labor ability appraisal is made, if the injured workers or their close relatives, their units or agencies think that the disability situation has changed, they can apply for labor ability appraisal review.

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10, China's basic medical insurance system consists of basic medical insurance for employees, new rural cooperative medical care and basic medical insurance for urban residents.

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1 1. Incorporate all landless farmers into the new rural social endowment insurance system.

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12. In the pilot area of new rural social endowment insurance, all rural residents do not have to pay fees, and they can directly receive the new rural endowment insurance when they reach the age of receiving pensions.

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13. Foreigners employed in China shall participate in social insurance in accordance with the provisions of the Social Insurance Law.

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14. Individual accounts of basic old-age insurance shall not be withdrawn in advance, and the bookkeeping interest rate shall not be lower than the bank deposit interest rate, and interest tax shall be exempted.

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15. If an unemployed person dies while receiving unemployment insurance benefits, a one-time funeral grant and pension will be given to his survivors with reference to the local regulations on the death of on-the-job employees. The required funds are paid from the endowment insurance fund.

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16. In case of social insurance disputes between individuals and employers, they may apply for mediation, arbitration and bring a lawsuit according to law.

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17, the social insurance fund is used exclusively, and no individual or organization may occupy or misappropriate it except with the approval of the leaders.

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18, employees should participate in maternity insurance, and employees and employers should pay maternity insurance premiums in accordance with state regulations.

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19. The individual contributions of basic medical insurance for urban residents, such as those who enjoy the minimum living security, the disabled who have lost their ability to work, the elderly and minors over 60 years old from low-income families, are subsidized by the government.

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20. According to the Social Insurance Law, trade unions safeguard the legitimate rights and interests of employees in accordance with the law, and have the right to participate in research on major social insurance issues, participate in social insurance supervision committees, and supervise matters related to employees' social insurance rights and interests.

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2 1, the social insurance administrative department determines the employer's payment rate according to the employer's use of work-related injury insurance funds, the incidence of work-related injuries and the industry rate level.

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22. For students and children who are insured, the individual annual payment standard is 100 yuan, 12. If they pay the medical insurance premium for the next year before February 25th, they will enjoy the treatment from 10 to 12.

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23, the medical expenses of the insured shall be paid by the basic medical insurance fund, by the social insurance agencies and medical institutions, pharmaceutical business units direct settlement.

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24. The Social Insurance Law stipulates that during the period of receiving unemployment insurance benefits, the unemployed will participate in the basic medical insurance for employees and enjoy basic medical insurance benefits. The basic medical insurance premiums payable by the unemployed are paid from the unemployment insurance fund, and individuals do not pay the basic medical insurance premiums.

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25, individual cross-regional employment, the basic old-age insurance relationship with my transfer, to reach the statutory retirement age, the basic pension is calculated separately.

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26, social insurance agencies shall regularly announce to the public the income, expenditure, balance and income of participating in social insurance and social insurance funds.

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27 employees of state-owned enterprises and institutions to participate in the basic old-age insurance, the basic old-age insurance fees should be paid during the payment period shall be borne by the employer.

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28, social insurance agencies according to the needs of the work, with the approval of the local social insurance administrative department and organization management authority, you can set up branches and service outlets in the overall planning area.

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29. The Social Insurance Law stipulates that the state raises social insurance funds through multiple channels, and the people's governments at or above the county level give necessary financial support to social insurance undertakings.

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30. Medical expenses shall be borne by a third party according to law. If the third party is unable to pay or cannot determine the third party, the basic medical insurance fund will pay in advance. After the basic medical insurance fund pays in advance, it has the right to recover from the third party.