Guangzhou medical insurance card replacement process

Legal analysis: Step 1: Report the loss.

First of all, call the 24-hour service hotline 12343 to apply for loss reporting, and you must provide information such as name, citizen ID number and contact number. Then report the loss in writing in time, and the cardholder must bring the original of his valid ID card to the designated bank agency service outlets or the service sub-centers of various districts (county-level cities) of Guangzhou E-government Center, and can go through the card replacement procedures simultaneously.

Step 2: Change the card.

The cardholder can go through the formalities of changing the card at the designated bank agency service outlet or the special service window of the social security card center with the original of his valid ID card after handling the telephone loss reporting procedure or the written loss reporting procedure at the same time, and pay the fee according to the 20 yuan of each card.

Note: Social security card holders with financial functions can apply for instant card replacement business, and the processing cycle of card replacement business will be shortened from the previous 7 days to instant card collection on the same day, and the card can be replenished in 30 minutes. & gt& gt Guidelines for Handling Instant Replacement Cards

Step 3: Get a new card.

7 working days after completing the card replacement procedure, the cardholder will collect a new card at the card issuing outlet with the card replacement business credentials and the original valid identity certificate, and activate the new card financial account in time.

Legal basis: Notice of Guangzhou Medical Security Bureau on Printing and Distributing the Measures for the Administration of Medical Treatment and Personal Accounts of Social Medical Insurance in Guangzhou Article 5 The medical treatment of social medical insurance participants in this city shall be managed by the unified social medical insurance vouchers (including electronic certificate) in the whole city.

The insured uses the Guangzhou Social Security Card (hereinafter referred to as the social security card) and the medical insurance electronic certificate as their social medical insurance vouchers, and the use and management of the social security card shall be implemented in accordance with the relevant provisions of the social security card management of the municipal human resources and social security department.

Due to special reasons, such as the insured fails to apply, or the social security card cannot be issued temporarily, valid identity documents, medical insurance cards (hereinafter referred to as medical insurance cards) and loss reporting certificates or replacement card credentials issued by service banks can be used as their temporary social medical insurance certificates during the period of issuance, loss, duplication and non-activation of medical insurance functions.