What should I do if the ID card on the file does not match the social security inquiry?

If the social security file is inconsistent with the ID card, the insured person or his unit may apply to the social insurance agency for inquiry in time and make corrections according to law. If there is an error after verification, the social security agency shall correct it according to the correct information and inform the applicant in time.

legal ground

Article 74 of the Social Insurance Law of People's Republic of China (PRC)

The social insurance agency shall obtain the data needed for social insurance work through business handling, statistics and investigation, and the relevant units and individuals shall provide it in a timely and truthful manner.

The social insurance agency shall establish a file for the employer in a timely manner, completely and accurately record the social insurance data such as personnel's participation in social insurance and payment, and properly keep the original vouchers for registration and declaration and accounting vouchers for payment and settlement.

The social insurance agency shall timely, completely and accurately record the individual's personal rights and interests such as social insurance payment, employer's payment and social insurance benefits, and regularly send the personal rights and interests records to me free of charge.

Employers and individuals can inquire and check the records of payment and social insurance benefits from social insurance agencies free of charge, and ask social insurance agencies to provide social insurance consultation and other related services.