Promote social security services to improve quality and efficiency.

Promote social security services to improve quality and efficiency.

"Thank you very much. I didn't expect it to be done so soon. The efficiency is really too high! " In the enterprise endowment insurance window of Ruzhou Citizen's Home, the citizens thanked the window staff again and again. The public told me that because the original social security relationship was in the field, I need to go to the original insured place if I want to transfer back. Not only does it cost hundreds of dollars to go back and forth, but I have to travel for several days. Now, under the guidance of the social security window staff, I can handle it directly with my mobile phone, which is very convenient and fast.

Although the social security service window is small, it is closely related to people's lives. In order to make it more convenient for the masses, in recent years, the human and social departments of Ruzhou City have comprehensively promoted online social security services. The social security business in the province can be handled by "Henan Social Security" APP with one click, and the inter-provincial social security relationship transfer can be handled by "Pocket12333" APP, which opens up a simpler and faster green channel, which not only facilitates the enterprise masses, reduces the cost of doing things, but also improves the service efficiency of social security agencies and realizes "letting the network run more"

At the same time, in order to further improve the service level of the window and improve the satisfaction of the masses, the service window of Ruzhou Human Resources and Social Security Department has launched a "good bad review" system. Through a good bad review system, we can solicit opinions and suggestions from the masses on the service content and staff, and strengthen the implementation of the window work system accordingly to provide better and more convenient services for the masses. Quality service is fruitful. It was learned from the People's Social Security Bureau of Ruzhou City that the five major social security agencies in the city won the honors of Pingdingshan City's enterprise employee pension insurance, institution pension insurance, urban and rural residents' pension insurance, industrial injury insurance, and excellent unemployment insurance agencies.