Can I report the loss and reissue the social security card?

You can reissue your social security card if you lose it. A party may bring his/her ID card to a designated bank or social security service institution, which shall reissue a new card for the party in time and include the lost social security card in the invalid list. Card-issuing areas should formulate a scientific and reasonable distribution process in accordance with the principle of convenience for cardholders, so as to facilitate cardholders to issue social security cards.

There are two kinds of loss reporting: temporary loss reporting and formal loss reporting.

Temporary loss reporting can be handled through social security card service structure outlets, 12333 service hotline, online service platform or customer service platform of social security card service bank.

To formally report the loss, you need to hold valid identity documents, and go to the social security card service agency and the social security card service bank outlets to apply for social security and bank account to formally report the loss.

To sum up: the social security card can be reissued if it is lost. A party may bring his/her ID card to a designated bank or social security service institution, which shall reissue a new card for the party in time and include the lost social security card in the invalid list. Card-issuing areas should formulate a scientific and reasonable distribution process in accordance with the principle of convenience for cardholders, so as to facilitate cardholders to issue social security cards.

Legal basis:

Measures of the People's Republic of China on the Administration of Social Security Cards

Article 15

Human resources and social security departments at all levels should protect cardholders' right to inquire about and handle human resources and social security business, adopt technical means and management measures to protect cardholders' personal privacy, and use relevant information of social security cards according to law to ensure the safety of social security cards.