How to call Shenzhen 12333 for manual answering?

Call Shenzhen 12333 and press 2, 1 0 to transfer to Shenzhen Human Resources and Social Security Bureau for manual service; Press 2, 2 and 0 to transfer to Shenzhen Social Security Bureau for manual service; Press 2,3,0 to transfer to Shenzhen Medical Insurance Bureau for manual service.

"12333 Zhixuntong" intelligent service system organically integrates the knowledge base of 12333 telephone consultation center and the massive information resources of the portal website of the Municipal Human Resources and Social Security Bureau, emphasizes the "dialogue" service mode of human-computer interaction, and realizes the innovation of online consultation form and interactive process of the website. Call Shenzhen 12333 and press 2, 1 0 to transfer to Shenzhen Human Resources and Social Security Bureau for manual service; Press 2, 2 and 0 to transfer to Shenzhen Social Security Bureau for manual service; Press 2,3,0 to transfer to Shenzhen Medical Insurance Bureau for manual service.

By the end of 2002 12333, the total number of telephone calls in China was about10.50 billion, and the comprehensive connection rate was 84.2%. The responsibility of the Social Security Bureau is to supervise and inspect the social insurance fund, report the collection and payment of social insurance fund to the local financial department on time, be responsible for the collection and analysis of various insurance data, be responsible for the approval of endowment insurance benefits, handle social security registration in accordance with state regulations, and be responsible for the approval, management and disbursement of insurance premiums.

The development direction of the national labor security telephone consultation service special number 12333

1. Relying on the scientific and technological project of "Research on Key Technologies of Labor and Social Security Service Business and Information Technology System and Its Major Application", * * * has formulated standards and specifications such as service facilities, service terms, business processes and knowledge base to guide the construction of telephone consultation service centers around the country.

2. Focus on the publicity of telephone consultation service, determine the unified logo, and cultivate the concept and habit of "looking for 12333 in case of human resources and social security problems" among the public, so as to make 12333 a household name.

3, gradually establish a telephone and SMS incoming exchange platform, ministerial telephone consultation service knowledge base, all localities * * * to participate in the maintenance and use, realize the unification of standards, share resources * * *, and promote the interconnection and business cooperation of telephone consultation service centers around the country.