Social security can't find the medical insurance payment record.

Social Security could not find the medical insurance payment record, as follows:

1. System delay: social security payment is valid for the whole month of the current month, but it will take several working days to arrive after withholding. Sometimes the system is delayed, which will lead to the company's deduction, but it can't be found online. So you can wait a few days to inquire;

2. Query tool error: There are many ways to query social security payment records, such as Alipay, WeChat and other third-party tools, which are not official social security tools and sometimes make mistakes;

3. The company didn't pay it: if the inquiry of social security payment records is the official way, the inquiry method is no problem, that is, the payment records can't be found. It may be that the company has not withheld social security for employees, so you need to ask the relevant person in charge of the company about the situation;

4. Time deduction at the end of filing: This may be because the company did not file with the Social Security Bureau, which means that the company did not help employees open their own social security accounts. At this time, even if the company has withheld it, there is no way to find it.

Social security online payment process is as follows:

1. Go to the local social security website, click on the labor security unit reporting platform on the page and log in;

2. Select "Payment Declaration Management", then "Payment Wage Declaration", enter the average monthly salary of each employee in the previous year, and press "Save";

3. Select "Submit Information Management", and then select "Information to be Submitted" in the upper left corner of the page. After the verification is correct, submit the declaration content of payment wages and report it to the social security center for review;

4. On the third working day from the date of submission, select "Submission Information Management" and then select "Failure Information" in the upper left corner of the page to view the failure information. If all pass, you can proceed to the next operation, otherwise you can query the information that failed to pass the query processing;

5. After all declarations are completed, select "Submit Information Management" in the lower left corner, and then select "Submit Settlement" in the menu;

6. Click the "Declaration" button to complete the declaration.

To sum up, the information that can't be found by paying medical insurance may be that the medical insurance center has not transferred money or the social security card of the insured has not been activated.

Legal basis:

Article 2 of People's Republic of China (PRC) Social Insurance Law

The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law when they are old, sick, injured, unemployed and have children.

Article 26

The basic medical insurance for employees, the new rural cooperative medical system and the basic medical insurance for urban residents shall be implemented in accordance with state regulations.

Article 28

Medical expenses that meet the basic medical insurance drug list, diagnosis and treatment items, medical service facilities standards and emergency rescue shall be paid by the basic medical insurance fund in accordance with state regulations.