Where can I complain if the overall insurance does not claim?

1. You can call the human resources and social security consulting service number: 12378.

2. For window inquiry, please bring your valid certificate and social security card number to the window of the service hall of the local social security bureau for inquiry.

3. Terminal query. Insured citizens can operate social insurance inquiry, social insurance card service, personal rights printing, social insurance participation certificate printing and other functions through the terminal.

The skills of insurance complaint 12378 are as follows:

1, prepare the evidence in advance

Of course, our complaints about the insurance company are well-founded. If we say that the insurance company cheated you, people will naturally not believe us. Therefore, before we complain to the CBRC, we must prepare complaint materials, such as chat records, telephone recordings, interest demonstration forms provided by salesmen, etc. , can be used as evidence of complaints. According to experience, if the evidence is complete, the CBRC will order the insurance company to handle it, which will speed up the processing.

2. Pay attention to the time of complaint

The working hours of the hotline 12378 are from 9: 00 to17: 00 every working day, and no customers answer the phone on rest days. If you encounter rush hour, it may be difficult to get through. You can try dialing more times.

12378 is a special insurance complaint hotline, which can really help consumers to protect their rights, but insurance disputes are not your responsibility, and it is useless for you to go to an insurance company to apply for insurance.

2. Complaint mode

1, complain to the insurance company.

If consumers encounter insurance agents exaggerating sales when buying an insurance company, we can directly call the customer service hotline of the company to which the insurance salesman belongs to make a complaint and provide the operator's job number. The insurance company will handle it according to the actual situation and inform the customer of the processing result in time. If it is a claim, you can also call the customer service hotline to negotiate with the insurance company.

2. Complain to China Banking and Insurance Regulatory Commission.

If we encounter an insurance problem and the insurance company fails to deal with it after feedback, then we can complain to the CBRC at this time. The main duty of China Banking Regulatory Commission is to supervise the banking and insurance industry according to law. In order to solve the problem of consumer complaints, China Banking and Insurance Regulatory Commission, China opened an insurance consumer complaint hotline 12378. If consumers encounter bad insurance problems, they can complain in this way.