The General Office of the State Council notified that cash should not be refused, what other specific provisions?

The General Office of the State Council has issued solutions to the problems encountered by the elderly in using smart devices. One of them is that no unit or individual shall refuse to accept cash for daily consumption. To improve the face-to-face service of service personnel, retail, catering, shopping malls, parks and other high-frequency consumption places for the elderly, water, electricity and gas bills and other basic public **** service fees, administrative fees payment, should support cash and bank card payments. Strengthen the supervision of the payment market, and increase the efforts to rectify and rectify discriminatory behaviors such as refusing to accept cash and refusing bank card payments. Places operating with unmanned sales should meet consumers' cash payment needs in an appropriate manner by providing cash payment channels or means of conversion.

In terms of facilitating daily transportation for the elderly, the program proposes to facilitate the elderly to take public **** transportation. Railroad, highway, water transport, civil aviation passenger transport and other public **** transportation in the implementation of mobile payment, e-ticket, sweep code ride at the same time, retain the use of cash, paper tickets, vouchers, documents and other means of travel. Promote the national interoperability and convenient application of transportation card, support the conditions of social security cards to increase the function of transportation travel, and encourage conditional areas to implement the implementation of the elderly with ID cards, social security cards, senior citizen cards and other documents to ride urban public **** transportation.

In terms of facilitating the use of intelligent products and service applications for the elderly, the program requires the promotion of Internet applications ageing transformation. Organize and carry out Internet websites, mobile Internet application transformation special action, focusing on the promotion of closely related to the daily life of the elderly government services, community services, news media, social communication, life shopping, financial services and other Internet websites, mobile Internet applications ageing transformation, so as to make it more convenient for the elderly to access information and services.

In addition, the program requires the improvement of regulations and norms. Accelerate to promote the development and revision of relevant laws and regulations involving cash payments, consumer protection, fraud prevention, accessibility transformation and other relevant laws and regulations and departmental rules, to effectively protect the legitimate rights and interests of the elderly in the process of using smart technology. All regions should promote the formulation and revision of relevant local laws and regulations around the needs of the elderly in their daily lives, such as traveling, medical care, consumption, and errands.

Adhering to the combination of online services and offline channels. Online services are more humane, fully consider the habits of the elderly, and facilitate the use of the elderly; offline channels to further optimize the process, simplify procedures, and continuously improve the service experience of the elderly, and online services to integrate and develop, complement each other, and effectively play the role of bottom-up protection.

Protecting the basic service needs of the elderly living at home. Under the normalization of epidemic prevention and control, in order to effectively solve the difficulties of the elderly can not use intelligent technology to obtain online services, organization, guidance, facilitation of urban and rural community organizations, institutions and various types of social forces into the community, into the family, the construction of the transformation of a number of community convenience consumer service centers, elderly service stations and other facilities for the elderly living at home, especially for elderly people of advanced age, empty nesting, disability, left behind and other key groups, to provide daily necessities on behalf of the purchase, Catering takeaway, home care reservation, collection and payment, registration and medicine collection, door-to-door clinic visits, spiritual comfort and other services to meet the basic needs of life.