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Guangzhou social security card loss reporting and replacement process

There are three ways to report the loss of social security cards:

1. Report the loss in writing

Cardholders must bring their valid identity documents to the issuing bank's agency service outlets or social security (citizen) card service sub-centers in various districts, and can go through the card replacement procedures simultaneously.

2. Report the loss by telephone

Call the 24-hour service hotline 12343 to apply for loss reporting, and you need to provide my name, ID number, contact number and other information.

note:

If you find your social security card after reporting the loss by phone or in writing, but before going through the replacement procedures, you can cancel the loss reporting, and the cardholder himself will handle the loss reporting with the original ID card and the original social security card. If the card has been reissued, the report of loss cannot be cancelled.

3. WeChat reported the loss

Wechat search provides online loss reporting service for social security cards. You don't need to prepare any materials, and you don't need to report the loss in person at the agent window. You can report the loss of your personal social security card online, and truly realize "convenient and quick running errands".

Search for "social security" on WeChat. In the social security service at the bottom of the search page, select "Social Security Report Loss" according to personal needs to enter the social security card report loss page.

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