Important notice! It's about Shenyang medical insurance

About Shenyang Medical Security Service Center

Notice on handling the maintenance and renovation of the hall

City-wide medical insurance

All insured units and personnel:

Due to the maintenance and renovation of the service hall of Shenyang Medical Security Service Center (the second floor of Social Security Building, Chongshan Middle Road 103, Huanggu District), the office address of the service hall was moved to Huanggu District Government Affairs Service Center (Urban Construction Real Estate Building, No.2 Jinshan North Road, Huanggu District). Please forgive the inconvenience.

I hope to know.

1. Offline channel:

The medical insurance handling business in Shenyang has been handled by the whole city, and all insured units and personnel can handle business at the nearest medical insurance sub-center.

2. Online channels:

It can be handled through official website of Shenyang Medical Security Bureau, Shenyang Smart Medical Insurance APP, WeChat official account and medical insurance section of Shenyang government service network.

● Telephone number of medical insurance service

12345- 1-7

Shenyang medical security affairs service center

June 2022 365438+1October 3 1

With the rapid development of Internet,

"Doing things online" has really brought great convenience to everyone.

Turn on the computer at home, take out your cell phone,

You can easily handle all kinds of affairs without leaving home.

What business does medical insurance have?

You don't have to go to the health care center,

Can I do it online?

Shenyang Medical Insurance Bureau gave an authoritative answer.

0 1

Q:

What online channels have been opened for medical insurance for urban and rural residents?

A: Urban and rural residents can handle medical insurance-related business through Shenyang Smart Medical Insurance APP, official website of Shenyang Medical Insurance Bureau and Shenyang Government Service Network.

The services that Shenyang Smart Medical Insurance APP can handle include: residents' enrollment verification, suspension of enrollment, termination of enrollment, quasi-newborn enrollment registration, baby name change, online appointment for foreigners, Hong Kong, Macao and Taiwan residents, and personal basic information change.

The services that official website of Shenyang Medical Insurance Bureau and Shenyang Government Service Network can handle include: residents' enrollment registration, suspension of enrollment, termination of enrollment, change of personal basic information, etc.

How to handle it in Shenyang government service network

Resident insurance registration business

↓↓↓

first step

Register and log in as an individual

Shenyang government service network (click to enter) Step 2

Click on the "medical insurance online service" column.

Enter a column and select.

Under the "I want to do" ribbon

"Resident insurance registration" business

Third step

Fill in the resident medical insurance registration business.

After the necessary information

Click the "Submit" button.

You can complete the insurance registration business.

02

Q:

What online channels have been opened for medical insurance for flexible employees?

A: Flexible employees can handle medical insurance-related business through Shenyang Smart Medical Insurance APP, official website of Shenyang Medical Insurance Bureau and Shenyang Government Service Network.

The services that Shenyang Smart Medical Insurance APP can handle include: online filing of flexible employees (including flexible employment and on-the-job retirement), application for interruption of monthly payment, suspension of participation, termination of participation, online filing of personal accounts, and change of personal basic information.

The services that official website of Shenyang Medical Insurance Bureau and Shenyang Government Service Network can handle include: online registration of flexible employees (including flexible employment to retirement), suspension of insurance, termination of insurance, change of personal basic information, etc.

How to get on Shenyang Smart Medical Insurance App

Handle personal information changes.

↓↓↓

first step

Download Shenyang Smart Medical Insurance App on your mobile phone.

Register and log in

Second step

Click on the "Individual Resident" column.

After entering the column, select "personal basic information change" business.

Third step

After the facial recognition verification is completed

You can modify the basic information of personal insurance.

03

Q:

As an enterprise, how should we open a new medical insurance account on the government website?

A: In the first step, the enterprise manager logs on to "Shenyang Government Service Network" and registers as a legal person user.

Step 2, in the "Special Service" of Shenyang Government Affairs Service Network, click the "Enterprise Start-up" module, and select the item "Handling Enterprise Business License" to obtain business license information; If the enterprise has obtained a business license, the page will show that the function has been completed.

Step 3: Click the "Medical Insurance Account Opening" module on the "Enterprise Start" page, fill in the information in the form and submit the application to complete the online account opening of medical insurance.

Step 4: Return to the homepage of Shenyang Government Affairs Service Network, click "Medical Insurance Online Service" in "Public Service", and enter the medical insurance online service hall to handle medical insurance business.

04

Q:

Can I transfer the medical insurance relationship of enterprise employees online?

A: Because the basic medical insurance relationship is transferred across the overall planning areas, there are two situations:

1. Application conditions for transfer: The insured can only apply for transfer after the medical insurance status of the original insured place is suspended and he participates in the basic medical insurance in Shenyang;

2. Application conditions for transferring out: Only after the insured person's medical insurance participation status is suspended can he apply for transferring out or printing the Basic Medical Insurance Participation Certificate.

Both of the above situations can be handled online. There are two processing methods:

Mode 1: Shenyang government service network. Insured persons enter the Shenyang service network, register and log in as individual users, click "Medical Insurance Online Service" in the "Public Service" section, enter the personal network hall of the national medical insurance public service platform, click "Medical Insurance Transfer and Continuation" section, select the corresponding transfer-in or transfer-out application module, and submit the application after filling in the corresponding information as prompted.

Method 2: National Medical Insurance Service Platform APP. Insured personnel register and log in to the national medical insurance service platform APP, enter the local area, select the modules of "basic medical insurance transfer out" and "basic medical insurance transfer in", fill in the relevant information according to the prompts, and then submit the application.

05

Q:

The spouses of female employees or male employees who have medical insurance in Shenyang have given birth to doctors in other places, so it may not be so convenient to apply for reimbursement of maternity allowance and maternity medical expenses in Shenyang. In this case, can I do it online? How to deal with it?

A: In this case, individuals can handle it online.

If the spouses of female and male insured workers in Shenyang give birth in designated medical institutions in other places and want to apply for maternity allowance in other places, they can log in to official website of Shenyang Medical Insurance Bureau, click on personal affairs in the lower right corner, register and log in, submit an application in the "I want to do it" module, and upload pictures of application elements as required. After five working days, you can query the audit results in the "I want to check" module, and you can directly print "Accepted".

If the insured female workers, unemployed spouses of male workers and insured residents in our city need to apply for medical expenses for childbirth in different places, the insured can log in to official website of Shenyang Medical Insurance Bureau, click on personal affairs in the lower right corner, register and log in, submit an application in the "I want to do it" module, and upload pictures of application elements as required. After five working days, they can check the audit results in the "I want to check" module, and the staff of the accepted medical insurance center will contact by phone. After the reimbursement is completed, query and print the expense list and settlement details in the module of "Query on Settlement of Medical Reimbursement in Different Places".

Insured persons can also apply for reimbursement and subsidies for medical expenses of off-site childbirth through the "medical insurance online service" of Shenyang government service network.

06

Q:

Can the insured workers apply for maternity allowance online if they give birth in a designated hospital in Shenyang? How to deal with it?

A: Yes. If the spouses of insured female workers and male workers give birth in designated medical institutions in our city, the unit where the insured workers work shall handle the maternity allowance, and the insured unit may handle it through official website of Shenyang Medical Security Bureau.

07

Q:

If you go to a different place to see a doctor, the expenses incurred are not settled online, and it is inconvenient to go back to Shenyang for reimbursement. Can you handle it online? What should I do specifically?

A: If the outpatient medical expenses for chronic diseases and special diseases and hospitalization expenses in different places cannot be settled online, you can apply for online reimbursement through "Shenyang Smart Medical Insurance APP".

Online medical expense reimbursement operation like this.

↓↓↓

Step 1: Download, register and log in to "Shenyang Smart Medical Insurance App" and enter the module of "Off-site Medical Treatment-Off-site Reimbursement".

Step 2: Click "Off-site Reimbursement Application" to enter the processing instruction. After reading the processing instructions in detail, download the reimbursement demand and reimbursement transfer bill. You can prepare reimbursement procedures according to the type of medical treatment you apply for reimbursement and the requirements of reimbursement requirements.

Step 3: Check the handling commitment, click "Start Handling", and select the family members applying for reimbursement and the type of medical treatment applying for reimbursement.

Step 4: Fill in the information. If you apply for reimbursement of chronic diseases and special diseases in outpatient clinics in different places, you need to fill in the starting and ending months according to the starting and ending months of applying for reimbursement, and then fill in the monthly medical information. It should be noted that if there is a long prescription in the medical expenses, it is necessary to indicate the condition in writing so as not to affect the reimbursement; To apply for reimbursement of hospitalization expenses in different places, you need to fill in the hospital, household registration or insured place, and upload photos of reimbursement requirements as required. Complete the steps of information declaration, and then the medical insurance center will conduct online pre-examination.

Step 5: Applicants can query the application records and review opinions in "Query of Application Records for Reimbursement in Different Places". After the pre-trial is passed, the applicant can check the mailing address and mail the reimbursement request to the designated address.

08

Q:

In the process of online operation, I accidentally filled in the wrong information. Can I correct it? How to modify it? How did the applicant know about the medical insurance reimbursement?

A: The applicant can modify the information of this application or cancel this application through "Query of reimbursement records in different places". You can also check the "Acceptance Status" of this application to find out whether the medical insurance center has received the reimbursement materials. After the reimbursement is completed, the applicant can query and print the expense list and settlement details in the module of official website Personal Affairs of Shenyang Medical Insurance Bureau.