12333 can not be reached there are other ways

Legal analysis: 12333 is the national human resources and social security unified telephone. By the caller's local municipal human resources and social security bureau to answer and deal with the relevant issues. It is possible that the local human resources and social security bureau's telephone line is wired, making it impossible to call. It is recommended to dial again after some time, or add the local area code in front of 12333 and dial again.

Dial 12333 directly and follow the voice prompts to click on your phone's keypad to select the number corresponding to the complaint service.

The basic function is to carry out human resources and social security policy consultation for the public, provide information inquiry and accept complaints and reports, opinions and suggestions, etc. It provides the public with human resources and social security policy consultation, social security information inquiry, social insurance card pre-loss, temporary loss of social security cards and service password modification, acceptance of labor and security supervision and reporting, and complaints and reports on the practice of the government and the public style, and other services.

Legal Basis: "Opinions of the Ministry of Human Resources and Social Security on Strengthening and Improving Public **** Services in the Field of Human Resources and Social Security" Secondly, comprehensively combing and publicizing the catalog of public **** service matters The human resources and social security departments at all levels shall, according to laws and regulations and in conjunction with the preparation of the list of powers, the list of responsibilities, and the standardization of administrative examination and approval, carry out a comprehensive combing of public **** service matters. All basic public **** service matters for the masses should be compiled one by one as a guide, setting out the service object, the basis for handling, the accepting unit, the place of handling, the basic process, the application materials, the model text, the basis for charging and the standard, the time limit for handling, the way of consulting, the way of supervising and complaining, etc., and detailed to each link, and providing forms for download. Other public **** service matters with reference to the basic public **** service matters to sort out, and gradually standardize. The catalog of public **** service matters and guidelines must be open to the public through the government website, 12333 advisory service hotline, brochures and other forms.