Social security passbook loss reporting replacement process

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The procedures for handling the formalities are stipulated in this way, and you can refer to:

First, the telephone report loss:

① After losing the medical insurance passbook, you can call 6 168 177 to report the loss.

(2) When reporting the loss by telephone, the name, gender, citizenship number and company name of the person reporting the loss must be provided.

(3) Stop the settlement function of the card through the medical insurance network within 24 hours after the telephone report loss is confirmed.

(4) After the telephone report is lost, the person who reported the loss shall go through the formalities of reporting the loss in writing within two working days. If the loss is not reported in writing within the specified time, the municipal medical insurance agency shall restore the settlement function of the original social security card.

Description:

Before accepting the telephone report of loss and stopping the card settlement, the economic losses caused by the card shall be borne by the individual. The economic losses caused by the failure to report the loss in writing in time and the automatic decoupling of the system are also borne by the individual.

B. report the loss in writing:

(1) If the medical insurance passbook is lost, you should report the loss in writing to the medical insurance agency with your ID card in time.

(2) When reporting the loss in writing, the insured person shall fill in the report on reporting the loss of the social security card for urban workers.

(3) After accepting the written report of loss, the financial settlement function of the card will be stopped immediately through the financial network of China Bank, the personal account of medical insurance will be frozen immediately through the social insurance network, and the settlement function of the card will be stopped within 24 hours.

Description:

The insured person can go through the formalities of reporting the loss in writing at any medical insurance agency and BOC outlet in the urban area.

If it is entrusted to others, the client shall show his identity card and register it.

The person who reports the loss shall go through the formalities of card replacement in time in accordance with relevant regulations.

C, online loss reporting

You can log in to the medical insurance network () and perform related operations on the page of "Report the loss of insurance card".

D. card replacement:

(1) The insured shall report the loss of the medical insurance passbook in writing, and change the card at the medical insurance agency with his ID card.

(2) The insured person shall fill in the Application Form for Replacement of Social Security Card for Urban Employees when going through the formalities for replacement of the card.

③ After applying for a replacement card for 5 working days, the insured person can get a new card from the medical insurance agency.

(4) When accepting the application for replacement card, the medical insurance agency shall charge fees according to regulations and issue a receipt.

Description:

When receiving a new card, you must bring the "Application Form for the Renewal of Social Security Card for Urban Workers" and the ID card of the agent.

E, decoupling:

(1) After reporting the loss in writing, but before replacing the card, find the social security card, and go to the business outlets of China Bank or the medical insurance agency with my ID card to learn about the card hanging procedures.

(2) to do a good job of unhooking, the insured person fills in the application form for unhooking the social security card for urban workers in XX City.

(3) Medical insurance agencies and BOC outlets will immediately resume the financial settlement function after understanding and suspending, and resume the medical insurance settlement function of the card within 24 hours.

Description:

If the card replacement procedure is completed, if the old card is found during the card replacement, the old card will be invalid.