What is service outsourcing?

Since 1990s, with the rapid development of information technology, especially the popularity and wide application of the Internet, service outsourcing has flourished. From the United States to Britain, from Europe to Asia, both small and medium-sized enterprises and multinational companies concentrate their limited resources on the core competence of the company and hand over the rest of their business to external professional companies. Service outsourcing has become a growing phenomenon in developed economies (Will-cockseta 1. +0. 1995) Service outsourcing includes BPO (business process outsourcing), ITO (information technology outsourcing) and KPO (knowledge process outsourcing). These three are collectively called service outsourcing industry. At present, service outsourcing is widely used in IT services, human resource management, finance, accounting, customer service, research and development, product design and many other fields. The service level has been continuously improved, and the added value of services has increased significantly. According to the survey of American Dunbar Company, IT service, human resource management, media public relations management, customer service and marketing are the fastest expanding areas of global enterprise outsourcing. The types of enterprise service outsourcing can be divided into offshore outsourcing, offshore outsourcing and domestic outsourcing according to the geographical distribution of service outsourcing (enterprise service assignment) undertakers. Offshore outsourcing means that the transferor and the service provider come from different countries and the outsourcing work is completed across borders; Offshore outsourcing means that the transferor and contractor come from neighboring countries, and coastal countries are likely to have the same language and similar culture, which usually provides a certain degree of cost advantage; Domestic outsourcing means that the transferor and the service provider come from the same country and the outsourcing work is completed in China. Service Outsourcing Business Content 1, Feasibility Analysis Report of Investing in Service Outsourcing Industry in 20 Cities The China Municipal Government proposed that by 20 13, the international service outsourcing business will reach 30 billion US dollars, which will increase the employment of 1 10,000 college students, providing unlimited business opportunities for investors to enter this field. At present, in order to undertake the international outsourcing service industry, 20 pilot cities have successively introduced relevant preferential measures and launched intensive investment promotion actions. Launch an investment feasibility analysis report to describe the basic environment of the target city, including legal and policy environment, living environment, traffic environment, information and telecommunications foundation, etc.; Talent environment, including the quality, quantity and cost of talents; Market demand, including local demand and international offshore demand; The needs of service providers, including the needs of multinational and local service providers; Standing on a high place, starting from the overall situation, horizontal comparison and in-depth anatomy will be a bright guiding light for investment. 2. Information technology outsourcing (ITO) software development services, website construction services, commercial due diligence, off-market discussion, supply-demand matching platform, network information services, etc. 3. Business process outsourcing (BPO) registration management services, office rental services, telephone transfer, off-site business secretaries, accounting and tax declaration agents, etc. 4, knowledge process outsourcing (KPO) professional planning services, intellectual property services, professional training services, policies and regulations research, corporate culture construction, human resources planning, etc. 5. Recruitment process outsourcing (RPO) Recruitment process training/consulting, campus recruitment outsourcing, professional project talent recruitment, long-term recruitment function outsourcing, and general agent recruitment. Overseas Offshore Outsourcing Services Overseas offshore business outsourcing (overseas offshore enterprise service assignment) has been developed in China for nearly 10 years. It has enhanced the image of domestic enterprises, built an international framework and built a bridge for business at home and abroad. The famous overseas offshore businesses mainly include Hong Kong companies, BVI companies, Cayman companies, British companies, American companies, Bermuda companies, Samoan companies, opening offshore account and so on.