How can real estate companies inventory and manage traditional resources?

How to improve the quality of property safety?

Focus on strengthening the internal management of the security team to improve customers’ intuitive experience

1. During periods when customers come and go more intensively, patrol posts are temporarily fixed in obvious locations to provide customers with convenient services at any time;

2. Enhance the initiative of the position, take the initiative to say hello to the customers you know, politely ask and verify the identity of the stranger;

3. Conduct safety military work during the customer gathering period every weekend afternoon Training to improve customers' intuitive feelings about safety;

4. Produce posters and place them at entrances and exits to guide residents to consciously swipe their cards when entering and exiting the community, and strengthen personnel control;

5. Regularly Go to the door to collect tenant information and eliminate safety hazards;

6. Regularly carry out safety days and other activities, and conduct publicity and guidance through safety publicity display boards or LED screens;

7. Establish job fools 8. Install cameras in the stairwells of underground garages of bungalows in the community to ensure that personnel access is controlled; 9. Area housekeepers regularly Go to the safety team to hold symposiums, analyze cases with front-line safety officers, and enhance the service awareness of front-line personnel.

How to improve the quality of public facilities maintenance?

Focus on improving the integrity and timeliness of maintenance of public facilities

1. Develop a maintenance plan for public facilities and implement preventive management. Make timely rectifications before problems arise; formulate a night inspection plan, with the participation of nighttime security guards, public facility maintenance personnel and area safety supervisors, focusing on checking the integrity of nighttime lighting;

2. Based on the customer’s intuitive experience Based on the degree of impact on customers' daily life, a time limit for maintenance of public facilities shall be formulated, and the responsible person must complete it within the specified time limit after receiving the order;

3. Responsibility for maintenance of public facilities Visit people and establish a daily inspection and maintenance mechanism;

4. Implement an area responsibility system. Area housekeepers, security personnel and maintenance personnel are responsible for the public facilities in the area under their jurisdiction; * Evaluate the maintenance status of facilities and encourage the best to form a healthy competitive atmosphere among the areas;

5. Timely notify the maintenance and renovation of various public * facilities implemented in the community through the public notice board Meet customers.

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How to improve the environmental sanitation quality of the community?

Focus on the main roads, entrances and exits of the community and areas where customers feel more obvious

1. The outsourcing unit should provide a management plan suitable for the community based on the differences of each community, including personnel recruitment. , training, operating procedures, assessment methods, etc.;

2. Standardize the on-site operating procedures and etiquette of outsourcing units, and formulate unified training courseware;

3. The property company regularly selects outsourcing units Outstanding employees will be given certain rewards to increase the work enthusiasm of the outsourcing unit personnel; let them integrate into the team to better serve the community;

4. Hold monthly working meetings with managers above the outsourcing unit squad leader, Determine corrective measures for the problems and customer complaints that occurred in this month's environmental work, and jointly formulate work priorities for next month;

5. Formulate environmental sanitation management measures for customer contact areas and time periods to ensure that Customers feel a clean and tidy living environment;

6. Regularly adjust the order and process of operations, such as: corridor cleaning staff regularly adjust the order of cleaning corridors, so that every owner who goes out regularly in the morning can encounter on-site cleaning personnel; conduct a cleaning inspection of the corridors before get off work every day to ensure that the corridors are clean when the owners go home at night; 7. Area-based management of all employees, dividing areas of responsibility to avoid dead spots;

8. Emphasize that all staff must clean the floor and require fixed security posts to be responsible for environmental sanitation within a radius of 100 meters. There should be no white garbage.

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How to improve the level of greening maintenance in the community?

Focus on improving customer perception

1. Maintain seasonal beautification of customer concentrated areas and key areas (such as main entrances, lobbies, squares, etc.);

2. For different specific areas, you can choose to plant vegetation with different leaf colors, or you can choose cheaper flowering plants to plant;

3. Expand your thinking, go out to study, and do some iconic things in the community Plant modeling;

4. Cut and trim the lawns on the left and right sides of the road; formulate greening maintenance plans according to the seasons and implement them in place;

5. Strengthen professional skills training and master Understand the growth attributes and maintenance requirements of plants in the community, and do a good job in preventing pests and diseases;

6. Develop an annual tree pruning plan to avoid overgrown trees that affect the daily life of the owners;

7 , provide customers with free consultation on greening maintenance knowledge, and provide guidance on fertilization and maintenance of withered flowers and plants in the homes of customers in need.