The Background of the Establishment of China Mobile (Luoyang) Call Center

Luoyang is one of the call center industrial bases determined by the state, and China Mobile (Luoyang) call center has been built into an information city by drawing lessons from the experience of electronic manufacturing industry.

As early as 2008, the Luoyang Municipal Party Committee and Municipal Government planned to stop the industrial park project in Luoyang Economic Development Zone. At the same time, China Mobile is also exploring the future centralized thinking of the research company. Integrate provincial call services, establish a national call center, and realize standardization and unification of services. Drawing lessons from the experience of electronic manufacturing industry moving from coastal areas to inland areas, China Mobile began to consider how to make use of the geographical advantages, cost advantages, energy advantages and talent advantages of the mainland to build the company's entire network facilities into inland provinces.

20 10 Li yuelai, president of China mobile, communicated with the leaders of Luoyang municipal party Committee and municipal government, and put forward the proposal of building a national call center of China mobile in Luoyang, which was positively responded and highly valued by Luoyang municipal party Committee and municipal government. On June 3rd, 2065438+0/KLOC-0, the Henan Provincial People's Government and China Mobile Communications Corporation signed a strategic cooperation agreement to build a wireless urban agglomeration in the Great Hall of the People. On the morning of 2011117, Guo gengmao, governor of Henan province, went to China mobile (Luoyang) call center project to give guidance. He stressed: we should seize the opportunity, strengthen our confidence, and make every effort to make the call industry project bigger and stronger and make it a brand.

The person in charge of China Mobile said that the development strategy of China Mobile's centralized construction of super-large call centers is highly consistent with the strategy of Central Plains Economic Zone. According to the agreement, China Mobile will invest more than 20 billion yuan in various types of construction in three years, accelerate the construction of wireless cities, promote the construction of call centers and data centers, give full play to the advantages of network scale, resources, brand value and information popularization and application, and actively use new technologies such as TD-LTE, Internet of Things and cloud computing to help Henan's information industry develop and provide information support for the construction of the Central Plains Economic Zone.

Lu Zhangong, secretary of the provincial party committee, warmly welcomed Li Yue and his party, saying that the communication industry is increasingly connected with people's lives, and Henan, as an inland hinterland, cannot explore new urbanization, new industrialization and new agricultural modernization without the support of information technology. The construction of China Mobile Call Center in Luoyang this time shows the strategic vision of China Mobile. It is believed that this cooperation will have an important impact on promoting the adjustment of industrial structure, promoting the transformation of development mode, improving the level of opening up and enhancing the image of Henan.