General Electric’s assessment methods

General Electric Company’s assessment tips

General Electric Company (GE) ranks first among the world’s top 500 companies. Its perfect management and brilliant performance have earned it global recognition. Respected, ranked as: the world's most admired company (Fortune 1998, 1999, 2000); the world's most admired company (Financial Times 1998, 1999, 2000); the nation's most admired company (Fortune 1998, 1999, 2000); "1998, 1999, 2000); America's largest wealth creator ("Fortune" 1998, 1999, 2000); No. 1 in the largest 100 companies ("Business Week" 1998, 1999, 2000); No. 1 in the world's Super 100 companies ("Forbes" 》1998, 1999, 2000); General Electric Company President Welch was named "Manager of the Century".

The management of General Motors, the aircraft carrier of the corporate world, has always been regarded as a management classic, and GE’s assessment system is an important chapter in its management classics, starting from General Motors ( China) company’s assessment system can find the key points of GE’s assessment tips.

The assessment content of General Motors (China) Company includes two parts: "red" and "specialized". "Specialized" refers to work performance, which refers to the hard assessment part; "red" refers to the soft things of the assessment, mainly It is the assessment values; the comprehensive result of these two aspects is the final result of the assessment, which can be represented by two-dimensional coordinates.

Four tables for year-end target assessment. The first three are self-assessments, of which the first is a personal academic record; the second is a personal work record (including work in previous companies); and the third is a self-assessment of the completion of tasks against the goals set at the beginning of the year. Based on your performance and achievements during the year, and comparing it with GM's values, skill requirements, etc., determine which areas you are strong in, which areas you have shortcomings in, which areas need to be improved in what ways, and what kind of help you need from the company. What are the prospects for the next year or beyond? When the original president Welch first joined General Motors, he expressed his desire to become the global president of General Motors in his personal outlook. The fourth form is the manager's evaluation. Based on the employee's personal self-evaluation, the manager fills out the fourth form with reference to the first three employee self-evaluations. The appraisal filled in by the manager must be communicated with the employee to obtain a consensus. If the manager and the employee have different opinions, there must be sufficient reasons to convince each other; if the employee has different opinions on the manager's evaluation, the employee can communicate with the manager but must speak with facts; if the employee can convince the manager, the manager can make corrections their previous evaluation opinions; if both parties cannot reach an agreement, it will be handled by the upper-level manager. When communicating with each other, you must use facts to prove your opinions, and you cannot use any imaginary reasons.

Application of assessment results. The purpose of the assessment is to discover the strengths and weaknesses of employees, motivate and improve employees, and effectively improve the efficiency of the organization; the results of the assessment are related to the employee's salary, training, promotion, job change and other interests in the second year.

Handling when the employee’s comprehensive assessment results are in different areas in the two-dimensional table: * When the employee’s comprehensive assessment results are in the fourth area, that is, when the values ????and work performance are not good, the processing is very simple , this kind of employees can only leave; * When the comprehensive assessment results are in the third area, that is, the performance is average but the values ????assessment is good, the company will protect the employees and give them a second chance, including job changes, training, etc., and develop a plan based on the assessment results The improved plan will be assessed again after three months based on the improvement plan. During these three months, employees must improve themselves and meet the requirements of the target plan. If the employee fails the assessment after three months, he or she must leave.

Of course, this situation is relatively rare, because the human resources department has already evaluated the employees during recruitment and has a considerable grasp and understanding of the employees. Those who can join GM are relatively outstanding; * If the employee’s comprehensive assessment results are in In the second area, that is, when the performance is good but the values ??assessment is average, the employee is no longer protected by the company, and the company will ask him to leave; * If the employee's comprehensive assessment result is in the first area, that is, both performance assessment and values ??assessment are excellent, then He or she is an outstanding employee of the company and will have development opportunities such as promotion and salary increase.

Time for assessment. The annual assessment is combined with the year-end assessment. The assessment runs through the whole year of work. Timely feedback is given to employees' performance. Employees are praised and affirmed when they perform well and communicate with them in a timely manner when they perform poorly.

Do simple things well. There are many factors that contribute to the achievement of the predetermined purpose of assessment. Among all these factors, the most important thing is not how complex and advanced the assessment methods and assessment systems of General Motors (China) are, but how capable the people of General Motors (China) are. Do simple things well and do them right. This is exactly what General Motors (China)'s values ??require: "Establish a clear, simple and realistic goal and communicate it to all personnel."

GM (China)’s assessment work is a systematic project: including the formulation of goals and plans, good communication, an open atmosphere, the combination of process assessment and year-end assessment, timely feedback of information, assessment and The interests of employees are closely linked, emphasizing the values ??of GM (China), leadership support, active participation of management and ordinary employees, and a system to ensure it.